Blue Yonder | 6 years- 10 years | Bangalore

Job Description

Role Summary The individual must have overall 3 5 years of experience in JDA retail solutions have broad knowledge of the entire supply chain cycle and in depth knowledge of JDA functionality Ability to work independently who will be aligned with all relevant teams for the implementation support Roles Responsibilities Strong conceptual understanding of the Retail process and Supply Chain Domain JDA implementation and support experience is mandatory and working knowledge in more than one JDA retail Solutions o Demand Fulfilment o Channel Clustering Size Scaling o Strategic pricing Promotion and Markdown management Minimum 1 2 full life cycles implementation experiences with JDA modules Interface level troubleshooting between various upstream and downstream systems Good understanding of integration with various applications Experience with Oracle databases SQL queries stored procedures Triggers performance Tuning Resolving tickets in timely manner within SLA Collaborates with Service Desk Enterprise Solutions and other Operations Support Teams to extend the support capabilities of the JDA platform Provides support expertise in establishing processes and procedures to ensure standards are followed Develops and documents standard operating procedures SOP KMDB best practices and support documentation where required Available for 24 x 7 support as necessary Available for periodic off hours work required including weekends and holidays Should able to handle day to day activities like team management daily meeting etc Identifying service improvement opportunities and automation ideas Responsible for status reporting and maintaining key metrices EXPERIENCE A graduate degree in in Information Systems Computer Science or related field strongly preferred At least 3 years of experience in JDA retail solutions Knowledge on Unix Shell Scripting PL SQL Programming Job Scheduling i e Automic Control M and good to have expertise with service management tools like Service Now Must have excellent communication and interpersonal skills to interact with a wide variety of internal and external customers in the business Excellent presentation skills team management motivation skills Knowledge of ITIL processes and certification is good to have

Primary Skills

Supply Chain

Secondary Skills

Developer Software Engineer Experience gt Four to Six Years JDA Software Experience gt One to Three Years PL SQL Experience gt One to Three Years Supply Chain Experience gt One to Three Years Unix Shellscript Experience gt One to Three Years

Ref:

815221

Posted on:

June 4, 2021

Experience level:

Experienced

Contract type:

Permanent

Location:

Bangalore

Department:

Telecom, Media & Technology