Associate- Operation-Noida

Short Description

Customer support helpdesk provides, helpdesk functions for the oracle 11i, CSI/IB data administration to all the CS personnel and partners worldwide


Qualification: Any Graduate (with All year mark sheets and provisional degree)

Job Responsibilities

                Roles and Responsibilities

  • Responsible for service delivery of the areas assigned.
  • Meeting the service level and maintaining the accuracy of the database.
  • Basic Knowledge of Computers, Oracle 11i and Sales force. 
  • Should be able to work in Citrix based environment.
  • Knowledge of customer service, helpdesk and order fulfillment.
  • Knowledge of employee account creation.

    Desired Candidate Profile-

  • Added advantage if candidate holds prior experience in BPO, specifically in an International Voice or Blended process.
  • Good communication (written and verbal) and comprehension skills in English
  • Willing to work in night shifts 24/7 environment.


Contact person: Arpita Tripathi (
Required Experience – 0-6 months
Shift timings – 24*7*365 Environment
Job Location – Noida

Interview Date:  Monday to Friday only

Interview Timings:  3:00 – 5:00 PM 

Capgemini Technology Services India Limited
Plot No. 139, 140 B Block, 2nd Floor,
Noida Special Economic Zone (NSEZ), Sector-81
Noida – 201305 



Posted on:

November 14, 2018

Experience level:

Entry level / Graduate

Education level:

Bachelor's degree or equivalent

Contract type:





BPO / Consulting


By continuing to navigate on this website, you accept the use of cookies.

For more information and to change the setting of cookies on your computer, please read our Privacy Policy.


Close cookie information