Associate Consultant

Should have 4 6 yrs of experience in application support In depth knowledge of O365 Pro Plus Outlook Must possess an in depth understanding of the ITIL Basic knowledge of Coding VBA Macro Dot net Excellent analytical and problem solving skills Practical experience of Windows Server Windows 10 and 7 Ability to work both independently and as part of a team Excellent customer service skills Excellent written and spoken English is a must with strong Communication skills Should have 4 6 yrs of experience in application support Understanding of Application Support cycle L2 L3 support diagnosis investigation resolution coordination with business application owners infrastructure support Hands on experience on reactive support request escalated from services delivery team Also ability to handle escalated issue Knowledge of Advanced Excel Macros VBA coding Must possess an in depth understanding of Office applications like Outlook PowerPoint Word etc Hands on experience in writing and reviewing SOPs Knowledge documents etc MUST HAVE O365 Pro Plus Client application Must possess an in depth understanding of the ITIL GOOD TO HAVE Basic knowledge of Coding VBA Macro Dot net Role to be performed L2 support role MUST HAVE O365 Pro Plus Client application Should have 4 6 yrs of experience in application suppor

Ref:

365698

Posted on:

January 9, 2020

Experience level:

Experienced

Contract type:

Permanent

Location:

Bangalore

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