11007952 – VG_AZ_Production Support Analyst_10112021ML

About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at www.capgemini.com. People matter, results count.

About the Role/Overview:

Job Responsibilities
Job Role : Production Support Analyst
Position:  Dallas, TX
FullTime with benefits

Job Description:

Trade Floor Production Support Analyst Briefly describe the duties and responsibilities Expectation of the role Sit on trade floor post covid and interact with the traders portfolio managers data administrators etc Triage and troubleshoot problems Attempt to solve Escalate to another team if you can t solve it immediately Look through logs databases applications not code to find the problem root cause Expectation of skillset Ability to learn quickly and retain information SQL skills must have write select statements read debug stored procedures People skills good communication approachable good energy handles stressful situations etc Problem solver can use log files read through KSH or other language scripts trace an IT workflow and find the issue Does not need to code Fixed Income and or Equity trading support experience nice to have Control m scripting skills nice to have ServiceNow experience nice to have

Secondary Skill

CONTROL M Experience gt Four to Six Years CONTROL M How Recent in Less than 3 Years CONTROL M Proficiency in Master Experienced Proficient Data Management Experience gt Four to Six Years Data Management How Recent in Less than 3 Years Data Management Proficiency in Proficient Experienced Master Developer Software Engineer Experience gt Four to Six Years Other Scripting Languages Experience gt Four to Six Years Other Scripting Languages How Recent in Less than 3 Years Other Scripting Languages Proficiency in Experienced Proficient Master Regulatory Reporting Experience gt Four to Six Years Regulatory Reporting How Recent in Less than 3 Years Regulatory Reporting Proficiency in Proficient Master Experienced ServiceNow Customer Service Management Experience gt Four to Six Years ServiceNow Customer Service Management How Recent in Less than 3 Years ServiceNow Customer Service Management Proficiency in Experienced P

What we Offer
Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.
We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.
With the digital tech sector growing at a rapid pace and women significantly underrepresented in the industry, we are determined to inspire and recruit more women into technology and build diverse teams that reflect the clients we serve.
Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.
Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences. We strongly encourage women, veterans and active military service personnel to apply.


Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant – https://www.capgemini.com/resources/equal-employment-opportunity-is-the-law/
Applicants for employment in the US must have valid work authorization that does not now and/or will no t in the future require sponsorship of a visa for employment authorization in the US by Capgemini.



Posted on:

October 19, 2021

Experience level:

Experienced (non-manager)

Contract type:

Permanent Full Time (us-en)

Business units:

FS (us-en)


Financial Services