About DCX – Digital Customer Experience
The Capgemini Digital Customer Experience (DCX) practice specializes in driving business value and customer engagement at each stage of the customer journey from marketing and sales to commerce and service. By combining proven methodologies, deep technical expertise, design and strategy, its talented teams take an integrated approach to addressing the total experience, for both customers and employees. By creating immersive experiences that engage and convert, brands can realize their CX vision and get the future they want.
Capgemini is a strategic partner of Salesforce since 2007 with over 2000 certifications and a Salesforce Partner Value Index with a score of 9.7 out of 10. With 890+ North American team members and 1870+ dedicated DCX team members in India, we are well-positioned to deliver at scale. We are a leader in customer experience (CX). Our holistic approach and breadth of experience enables companies to transform their business and transform the customer lifecycle. We implement technology, provide support and strategy for marketing, sales, service and commerce solutions.
We work with several large B2B, B2C and D2C brands, delivering amazing results for clients including the cosmetic, entertainment, pharma, retail, manufacturing, energy, and telecommunication industries.
About Our Culture
Capgemini is a dynamic company that looks for team members to grow with us. We are committed to supporting you to GET THE FUTURE YOU WANT. That is our commitment to every employee. Capgemini offers a generous total rewards package, including flexible hours, autonomy, transparency, and a diverse and inclusive culture. With 11 Employee Resource Groups, we are committed to supporting your causes and getting involved in your community to help make it better. We have an electrical spirit and encourage professional development. No matter the location, or the role, every Capgemini employee shares one inspired mission: To be bold; to be YOU.
Join us to get the future you want!
The Technical Lead position is a senior development/supervisory position in the DCX Commerce organization. The Technical Lead position corresponds to the Development Technical Team Leader (Team Lead) role on projects, and supervises the day-to-day activity of development team (back-end developers and/or front-end developers) and functions as a project team's most senior applications engineer. The Technical Lead reports organizationally to the Development Manager; however, he or she partners functionally within project teams, working under the direction of the Technical Architect (TA), and the Project Manager (PM) or Application Coordinator (AC). The Technical Lead can be involved in sprint planning, running daily scrums, performing code reviews, and communicating with team members on both progress and roadblocks.
On projects of smaller size and simple-to-intermediate complexity, the Technical Lead can be called upon to perform software development and is expected and required to have and maintain the skills of a Senior Application Engineer on the platform.
•Capable of successfully leading Large Size or Complex projects.
•Capable of successfully leading multiple Small Size or Simple Complexity projects.
•Proficient in core Ecommerce functionalities and platform specific customization.
•Proficient understanding of platform specific architecture
•Proficient in developing web applications for the relevant focus (i.e. Front-End or Back-End) and platform (i.e. Salesforce Commerce Cloud (SFCC) (aka Demandware), Magento, SAP Hybris, etc.)
•Proficient in managing the administration of the relevant platform (i.e. Salesforce Commerce Cloud (SFCC) (aka Demandware), Magento, SAP Hybris, etc.)
•Proficient in using and managing version control through Git – including planning & creating branches, and performing merges.
•Proficient in effectively document complex functionality in code and documentation.
•Ability to lead, enforce, and help define development standards.
•Current Developer certification in the relevant platform (i.e. Salesforce Commerce Cloud (SFCC) (aka Demandware), Magento, SAP Hybris) or ability to obtain such certification within 3 months of hire.
•Solid understanding of Object Oriented concepts.
•Solid understanding of the MVC paradigm.
• Qualification: 7-10 years (3 years min relevant experience in the role) experience, Bachelor’s Degree.
• Certification: SE level 1 and seeking level 2.
• Must have experience in Package Configuration.
• Should be proficient in Business Analysis, Business Knowledge, Testing, Architecture Knowledge, Technical Solution Design and Vendor Management.
A global leader in consulting, technology, services, and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of client’s opportunities in the evolving world of cloud, digital, and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 300,000 team members in over 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant - http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Applicants for employment in the US must have valid work authorization that does not now require sponsorship of a visa for employment authorization in the US by Capgemini.
Visit us at www.capgemini.com. People matter, results count.