060065-Business Transformation Manager (1) – Business Analyst

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant – http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering  services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at www.capgemini.com. People matter, results count.

Must Have

  • Valid experience of 9-12 years in H2R domain
  • Strong project management skills applied in a business/corporate environment.
  • Experience in managing multiple process design projects.
  • Need to have experience in creating process maps.
  • Participate in workshops, capture actions and in some instances facilitate / lead the session
  • Handle the complex problem raised by client and provide solution to problem.
  • Responsible for managing client stakeholders that process end to end H2R activities ((e.g. Talent development, Mobility, Workforce administration, talent acquisition, case management, helpdesk, remuneration, etc.)
  • Handle project tasks according to the project deadlines
  • Involved in process design, understanding the Hire – Retire processes and leveraging DGEM
  • Interaction with Client daily via phone and email, work on resolving H2R related issues, cooperate with other delivery team members, and ensure that the documentation is up to date
  • Ensure knowledge sharing with other team members and work in coordination with the team.
  • Strong Analytical and problem solving skills
  • Experience in leading HR process transformation
  • Experience in HR technology – Oracle HCM, Taleo,    
  • SuccessFactors, and Case management tool
  • Knowledge of Bus Optix / Visio or mapping tool
  • Good verbal and written communication skills
  • Managing H2R stakeholders

Roles and Responsibilities:

  • Demonstrate expertise in leading and managing both internal and external clients.
  • Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan,
  • Involved in process design, understanding the Hire – Retire processes and leveraging DGEM
  • Organize knowledge sharing sessions both within the team and cross teams
  • Collaborate with client team to understand process challenges, flows, etc.
  • Spearheads the creation of SOPs, DTPs and knowledge assessments
  • Works with designated stakeholders to gather and finalize commitments (process design, technology enhancements, process standardization, etc.)
  • Develop process excellence in HR Operational activities (across Talent development, Mobility, Workforce administration, talent acquisition, case management, helpdesk, remuneration, etc.)
  • Monitors progress toward reaching commitment thresholds and provides status reporting to core project management team
  • Ensure all required process documentation (process maps and procedures) are updated within agreed timeframes on the defined support tool
  • Maintains collaborative relationships with vendors and internal stakeholders.
  • Handle regular communication with the Client counterparts and build relationship with them for the future delivery.
  • Continually seek out ways to improve Client satisfaction.
  • Build the positive and supportive team culture and help team to improve efficiency.
  • Be responsible for all project deliverables.
  • Develop, mentor, and coach junior members.
  • Handle client communication and reporting.
  • Exhibit strong problem-solving and business acumen skills
  • Demonstrate advanced proficiency in written and verbal communication skills



Posted on:

January 13, 2022

Experience level:


Education level:

Bachelor's Degree (±16 years)

Contract type:


Business units:

BUSSERV (us-en)