059284-Assistant Director – Major Incident Manager

Group Cybersecurity aims at protecting systems and data owned, used, implemented, or operated for its customers by Capgemini from cyber-attacks, malicious attacks and voluntary or involuntary misuse and data leakage. We monitor the IT environment for vulnerabilities, unauthorized activity, policy violations, intrusions into and out of the network and provides the cyber incident response process.

Job description

You will be working within a team composed of 40+ people located internationally as Group Cybersecurity Operations. Your primary role would be to support and coordinate global and internal initiatives within the Command-and-Control team within Operations.

In your primary role you would be responsible for the end-to-end management of cybersecurity major incidents, leading and presenting all elements of the incident response lifecycle including identification, containment, and eradication. You will work

with the wider team to ensure effective management and response to cybersecurity incidents.


Responsibilities include:

§ Managing and coordinating cybersecurity incidents, including overseeing all aspects of the incident management and response process, and driving the incident to conclusion and lessons learned

§ Being the point of contact to lead cyber incidents managed by the Group Cybersecurity team, including contact with the technical/analyst teams and executive level stakeholders

§ Issuing status updates and other communications, providing key stakeholder management including interpretation and presentation of technical topics to executive

§ Forming incident response plans with specific actions, roles and deadlines, and ensuring these are completed

§ Leading and facilitating investigation activities, meetings, and conference calls

§ Providing oversight for specialist investigation functions including forensic examinations and investigative interviews, assisting where possible and ensuring they are undertaken in-line with relevant legislation and standards

§ Ensuring all administration, incident tracking and reports are maintained and up to date

§ Writing comprehensive incident reports for a variety of technical and non-technical audiences

§ Defining and supporting process, playbook, and methodology improvements, and support during audit and other documentation requirements

§ Monitoring of intelligence sources to maintain situational awareness of cyber threat landscape

§ Keeping up to date with changing processes, technologies, and legislative requirements

§ Assisting with the correlation of incidents, identification of trends and systemic issues in security controls, and provide metrics and reports on weekly and monthly basis to relevant stakeholders

§ Facilitating and supporting lessons learned and process improvement

§ When not responding to incidents, you may be reactive to different roles and projects ranging across cybersecurity domains including but not limited to; phishing, vulnerability management, cyber-scenario exercises, penetration testing, and physical security assurance

Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant – http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering  services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at www.capgemini.com. People matter, results count.



Posted on:

November 26, 2021

Experience level:


Education level:

Bachelor's Degree (±16 years)

Contract type:


Business units:

COMCOR (us-en)