059161-Assistant Director – Workplace Services Area Manager I

Function/Department: Corporate Real Estate Services (CRES)

Workstream: Workplace Services (WPS)

Title: WPS Area Manager I– SFO GEO/West

Reporting to  TBD

  • Responsible for management of all CRES workplace places services like Building services comprises of Asset Management (e.g. furniture, special AC equipment), Building Maintenance, Cleaning & Waste Management, Energy & Utilities and Heating, Ventilation & Air-conditioning ; Employee services comprises of Archiving Services, Beverage and Vending Services, Food & Catering Services, Helpdesk for employee friendly priority-based Services, Mail Management and Courier Services, Reception Services, Meeting Room Management for Conferences and Events ; Security, sustainability and Environmental compliance ; Space management of company facilities and properties.
    • Responsible for SFO Geo (US West) region, that currently comprises of following sites:
      • California State: San Francisco, Santa Clara, San Mateo, San Diego, Milpitas   
      • Washington State: Bellevue
    • Collaboration with Capgemini’s affiliate entity business contacts, to ensure CRES service standards are implemented at their offices.
      • Sogeti Entity –
        • IOWA State – Des Moines Office
        • Arizona State -Scottsdale Office
      • Synapse Entity – Seattle Office (Washington State)
    • Collaboration and supporting Capgemini’s affiliate entity “frog’s” studio operations (@SFO) specific responsibilities
      • Vendor relationships related studio events (client & internal)
      • Special purchases for events
      • Support frog new hire orientation session
  • Responsible for developing WPS operating budgets and supporting Real Estate team on facility’s needs, by providing data required monthly (example: Space Utilization; Business space needs)
  • Manage the Integrated Facility management (IFM) third-party partner (ISS) service delivery at his/her area, complying with service agreement and performance driven by defined SLA/KPI
  • Sound working knowledge on Health and safety.
  • Ensures building operations comply with all local zoning laws, regulations, and safety
  • People Manager (manage, lead, develop & coach team, manage workload distribution and compliance oversight) for direct reporting employees if assigned
  • Liaise with team and ensure all Business Certification or Quality assurance certifications (like ISO 14001, ISO 27001, Zurich Risk) are supported for CRES scope, by keeping all required documents & service reports compliant and current.
  • Leadership and Stakeholder Management (support in leading quarterly calls, Subject Matter Expert triad teams, knowledge share and service delivery)
  • Support and manage any CRISIS Management on facility services impacting business operations working with CRES Regional management, HR and Business leaders
  • Support and deliver with workplace service requests coming through CRES, HR and Business Management
  • Lead Centre of Excellence WPS regional responsibility if assigned (like EHS, Digital operations, Physical Security)
  • Other WPS related services as needed

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant – http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering  services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at www.capgemini.com. People matter, results count.



Posted on:

November 26, 2021

Experience level:


Education level:

Bachelor's Degree (±16 years)

Contract type:


Business units:

SharedServices (us-en)