057575-MS Dynamics CRM Functional Analyst

Must have hands-on working experience with the Sales, Service or Marketing Modules of Microsoft Dynamics 365 CRM
Responsibilities: Responsible for Microsoft Dynamics 365 CRM configurations and customizations for the solution.  Able to work with both on-shore, and off-shore resources that work may be delegated to.  Responsible for helping to estimate, design, code, test, and deliver modifications.  Must be able to use the code sourcing control tool and help with the migration of code to multiple instances of Microsoft Dynamics 365 CRM.  Responsible for providing functional solutions to business requirements in all Microsoft Dynamics 365 CRM modules.  Has to be able to provide detailed functional and technical solution documents to the client.  
Relevant Technical Skills: Minimum 1 – 3 years experience in Mcirosoft Dynamics 365 CRM installation and configuration experience overall, with current experience on Dynamics CRM 2016 for both online and on premise versions.  Experience in Microsoft SQL is needed for setup and configuration in support of Microsoft Dynamics 365 CRM instances.    
Technical Experience 
Microsoft Dynamics 365 CRM Development experience from 1 – 3 years in Mcirosoft Dynamics 365 CRM development using Active Directory, .Net, Jscript, SSRS, SSIS and MS SQL Server. 
Mcirosoft Dynamics 365 CRM functional experience from 1 – 3 years of hands on lead experience with all modules.  Experience creating functional documentation using Microsoft Office: Word, Excel, Visio, Powerpoint, Project and Microsoft Sharepoint.
Project Experience
•    Experience in multiple projects required.
•    Lead technical experience required.
•    Lead functional experience required. 
Additonal Experience or Skills Desired
•    Experience multiple projects customizations required. 
•    Experience in medium to larger Enterprise sized projects.
•    Good presentation skills.
•    Good customer skills. 
•    Work with little or no supervision.  
•    Can work to a defined time line for assigned tasks.  
•    Team oriented.
•    Results oriented. 


Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.


Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.


Responsible for programming and software development using various programming languages and related tools and frameworks, reviewing code written by other programmers, requirement gathering, bug fixing, testing, documenting and implementing software systems.  Experienced programmers are also responsible for interpreting architecture and design, code reviews, mentoring, guiding and monitoring programmers, ensuring adherence to programming and documentation policies, software development, testing and release.



Required Skills and Experience:



Write software programs using specific programming languages/platforms such as Java or MS .NET, and related tools, platform and environment. Write, update, and maintain computer programs or software packages to handle specific jobs, such as tracking inventory, storing or retrieving data, or controlling other equipment. Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes. Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Write or contribute to instructions or manuals to guide end users. Correct errors by making appropriate changes and then rechecking the program to ensure that the desired results are produced. Conduct trial runs of programs and software applications to be sure they will produce the desired information and that the instructions are correct. Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program. Investigate whether networks, workstations, the central processing unit of the system, and/or peripheral equipment are responding to a program's instructions. Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language. Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer. Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs. Perform unit testing Assist in system and user testing Fix errors and bugs that are identified in the course of testing.



• Qualifications:  2-5 years (1 year min relevant experience in the role) experience; Bachelor’s degree
• Should be proficient in Software Engineering Techniques, Software Engineering Architecture, Software Engineering Lifecycle and Data Management.
• Should have progressing skills on Business Analysis, Business Knowledge, Software Engineering Leadership, Architecture Knowledge and Technical Solution Design.




Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.



Click the following link for more information on your rights as an Applicant – http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law



About Capgemini


Capgemini is a global leader in consulting, digital transformation, technology and engineering  services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.


Visit us at www.capgemini.com. People matter, results count.




Posted on:

October 14, 2021

Experience level:

Experienced (Non Manager)

Education level:

Bachelor's Degree (±16 years)

Contract type:


Business units:

AA_ABL (us-en)