Our Digital Customer Experience group is increasing its market share and is considered one of the Growth Platforms for Capgemini. As a partner to Salesforce since 2007 with over 2000 certifications, we are the leading systems integrator on the Salesforce Partner Value Index with a score of 9.7 out of 10.Salesforce.com Solution. Our entrepreneurial company is always working with cutting edge technology, including the newest FSL offering: https://www.capgemini.com/service/capgemini-field-service-lightning-accelerator/
•Gathering, developing and analyzing business requirements for solution design on Salesforce.com
•Solution design for organizations deploying Field Service Lightning
•Knowledge of Field Service Lightning components and capabilities, from Case to Work Order to Service Appointment
•Setting up FSL, including initial configuration, service territories, operating hours, scheduling policies, service resources, work rules and service objectives
•Optimization of the Dispatcher Console and FSL Mobile App
•Application design and configuration using Salesforce.com automation (SFA);
•Utilizing object oriented programming and design concepts to advise clients on Salesforce.com solutions;
•Developing custom applications and performing unit testing using Salesforce.com APEX and Visualforce pages
•Performing data migration using Salesforce.com Data Loader
•Designing and developing functionalities and web integration using Apex
•Designing user interfaces using Visualforce pages
•Using Force.com IDE to deploy and migrate applications
•Utilizing Eclipse as a platform for development, testing and code deployment
•Creating process and business flow diagrams use cases, story boards, training documents and job aids for end users and business users using Microsoft Visio and PowerPoint; Supporting and maintaining the applications on Salesforce.com to ensure optimal performance
•Leveraging Project Management Agile tools such as Jira or Rally
•3 – 5 years of Salesforce development experience with at least one year of Field Service or Field Service Lightning.
•Willingness to travel
•Authorized to work
•Participation in each phase of at least one full Salesforce FSL implementations
•Participation in each phase of at least three full Salesforce lifecycle implementations
•Management and successful delivery of all phases of at least one Salesforce implementations
•Participation of Salesforce projects from start to finish using agile delivery approach
•Experience in Salesforce to external systems integration
•Strong Salesforce skills in the areas of configuration, custom build using APEX and Lightning
•Applicable Salesforce certifications (Admin, App Builder, Service Cloud, FSL)
•Experience managing offshore development resources, tasks including configuration, customization, data migration, integration)
•Knowledge of/experience with formal delivery methodologies
•Knowledge of/experience with Field Service and associated skills
•Excellent written and verbal communication skills as well as listening skills
•Significant Consulting/client facing background
•Outstanding teamwork and team lead skills
Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Applications Consultants have expertise in a specific technology environment. They are responsible for software-specific design and realization, as well as testing, deployment and release management, or technical and functional application management of client-specific package based solutions (e.g. SAP, ORACLE). These roles also require functional and methodological capabilities in testing and training.
Required Skills and Experience:
You are an expert in one or more business processes and technology practices and are accountable for translating a business case into a detailed technical design. Alternatively, you are responsible for operational and technical issues and translate technical blueprints into requirements and specifications. You may also be responsible for integration testing and user acceptance testing. You act as a stream lead, guiding team members by experience. You are seen as active member within technology communities.
• Qualification: 6-8 years (2 years min relevant experience in the role) experience, Bachelor’s Degree.
• Certification: SE level 1 and seeking level 2.
• Must have experience in Package Configuration.
• Should be proficient in Business Analysis, Business Knowledge, Testing, Architecture Knowledge, Technical Solution Design and Vendor Management.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant – http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at www.capgemini.com. People matter, results count.