054172-HR Transformation Sr. Manager

About Capgemini



Capgemini is a global leader in consulting, digital transformation, technology and engineering  services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.


Visit us at www.capgemini.com. People matter, results count.


Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.


This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.



Click the following link for more information on your rights as an Applicant –http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law



As an integral part of Capgemini’s HR Business Transformation Services (BTS), you will help guide our clients towards medium to large-scale transformations using automation and technology solutions at the very forefront of innovation. You will have the opportunity to shape the future of business operations at large and will take responsibility for fine-tuning and orchestrating technology-enabled transformation projects. We seek focused and inspired individuals who can build close, trusting relationships that are key to delivering the seamless and efficient transitions that clients expect from Capgemini. 

The role
The focus of your role will be designing, selling and delivering end-to-end solutions with an emphasis on best-in-class Human Resources (HR) processes leveraging intelligent automation, people change and controls enhancement. This is a unique opportunity for you to influence the way Capgemini clients do business. Our clients – some of the world’s leading companies – operate large-scale business service operations, often across many locations and with a variety of different technologies. Your job will be to help them on their journey to achieving intelligent HR transformation. 

What you will bring
•Market and leading practice insights in core HR processes, and Target Operating Model ((TOM)
•A passion for understanding the latest advancements in automation and new technologies, and the diligence to apply these to solve business problems
•Vitality, drive and resolve in overcoming challenges and seeking new innovative solutions
•An in-depth expertise in 1-2 silos of core human resources processes and global business services
•An understanding of the design and implementation of HR solutions in complex international organizations
•Solid consulting experience in working with clients to design and deliver solutions
•Insight in spearheading programs and project management – PMP certification a bonus
•Exceptional organization skills and flexibility in guaranteeing that projects are correctly resourced, managed and delivered
•An ability to adjust and adapt to the rolling, day-to-day changes that transpire in the running of large projects
•A willingness to travel, at short notice to regional, and international destinations
•Minimum 10 years of external consulting experience or other relevant experience related to successful delivery of HR Transformation.
•At least 5-7 years’ experience working in multinational companies or consulting environments (with leadership and team roles)

We’re seeking those who can
•Think strategically to see the bigger picture for clients, understanding emerging trends and disruptions
•Contribute significantly to best in class insights for, and presenting a compelling case for, digital finance transformation through intelligent automation.
•Display a boldness in leadership and adaptability needed when delivering projects, motivating colleagues to perform to a high standard
•Communicate a compelling vision and value proposition to senior level clients and prospective clients with global business services and/or SSCs
•Demonstrate excellence in the pursuit of outstanding client delivery
•Be actively involved in presales activities and closely supporting senior executives on pursuits, bids and sell on opportunities
•Offer insights on leading practice HR and TOM design, build and implementation
•Become a key member of the team, supporting/leading the development of our core assets and methodology 

The benefits of being with Capgemini
We want you to flourish in an invigorating environment in which you will feel free to express your ideas and insights, and from which you can draw the energy and the confidence to reach further. You will be exposed to the very latest automation and technology solutions and in concert with us, and with our encouragement, your career can lift into an accelerated flight path. You will gain first-hand knowledge of the latest Human Resources processes and technologies including RPA and have a unique chance to sculpt the way in which they are applied in the future, while being connected to global thought leaders. We will offer you what we believe is an attractive benefits package, flexible enough for you to feel comfortable with us, and to excel to your fullest potential.

How Capgemini is different
Capgemini helps organizations worldwide on their journeys toward increased efficiency and competitiveness with innovative technological solutions to demanding problems, solutions which are often recognized as trailblazing, but for us evolution is the only constant, curiosity and discovery our everyday. We believe collaboration is key, and it is from this source that all else springs. It is only through working closely with each other, and closely listening and responding to our clients that we can achieve the results we’re become known for.

Business Transformation senior manager performs Project Management role during complex transformation projects for internal and external clients. 


Ensures the delivery of a high quality, professional and proactive customer focused service.


BT Senior Manager is responsible for delivering the projects on time and within the budget.


The role includes project plans management, reporting to the customer and internal management. 


General Responsibilities / Accountabilities:


• Plan activities, defines project approach, scope, milestones, success criteria, deliverables, risks, contingencies and allocating 

 appropriate resource requirements ensuring that quality assurance activities are embedded

• Ownership of all project financials (relating to projects under your management), work plan, resource allocation making 

 adjustments when required, monitors progress, assesses risks that may impact outcomes

• Proposal development (from client request through to final issue and potentially subsequent project delivery);

• Account Management

• Structure, run and manage complex, multi-stream business programs across geographies and business units; 

• Delivery of programs and projects to time, cost and quality 

• Build and maintain strong working relationships with key internal and external stakeholders

• Convey relevant information to management, ensuring client (internal management or customer) is aware of assignment Progress/service status. Builds credibility and fosters business-partnering relationships

• Work with senior managers / managers to assess strategic business issues / opportunities

• If requested, supports sales pursuits to design transformation plans for BPO clients, working with bid management team, 

 transition management and solution architects

• During project delivery

Monitors and reports project progress

  Monitors risks and prepares mitigation plans

Key client interface

 Provide feedback / secure feedback is provided 

• Provide guidance and advice to individuals ensuring that they obtain opportunities to enhance or support personal and 

  Professional growth and learning

•  Contribute to development of transformation assets documentation (like GEM, GPM)

• Develop transformation agenda for existing and new clients


Qualifications: 12+ years Bachelor’s degree


Role Specific Competencies:

• Should be a master in People skills (Task Manager),  Analytics , Stakeholder Management and Benchmarking & Best Practices Assessment 

• Should be proficient in generic and specific process, generic technology

• Should be experienced in Problem Diagnosis & Solution, Sales & Marketing and People skills (Task manager).


Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.



Posted on:

May 28, 2021

Experience level:


Education level:

Bachelor's Degree (±16 years)

Contract type:


Business units:

BUSSERV (us-en)