054158-ASE Digital Experience Specialist

The ASE is augmenting our national network of centers with digital tools to improve our client's experience. We are looking for creative people with technological agility in using interactive technology and remote learning capabilities to improve people’s collaborative experience when making decisions about their own future.

Key Tasks/Responsibilities

•Own the digital user experience for ASE sessions by becoming the single point of contact that understands how our digital tools create unique user experiences and improve team productivity.
•Maintain and troubleshoot all of the hardware and applications within the system to ensure that they are running smoothly.
•Work collaboratively with the ASE core staff by helping them understand the technology requirements needed to design sessions and support the day-to-day activities of the center.
•Lead knowledge management by documenting important processes, hosting training sessions, and communicating new capabilities for the tools we use.
•Research innovative methods and cutting-edge technology to bring new ideas to the ASE that continually improve our way of working. 
•Working understanding of the ASE processes and methods

Qualifications/Skills/Knowledge Requirements 
•A strong understanding of how various layers of information technology work together to shape the end user experience.
•Do-it-yourself mentality and curiosity for new knowledge, skills, and opportunities to grow.  
•Demonstrated real-time teaming experience and consulting soft skills to work directly with clients and understand their key business issues.
•Ability to train multiple users that have a diverse background of technical knowledge and experience.
•Adaptable and flexible enough to deal comfortably with change and ability to reach an extra gear in performance when needed.
•Knowledge of/comfort with large-scale videoconferencing
•Bachelor’s degree required, with preference for Computer Science or Information Technology.

Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.
 
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

 

Click the following link for more information on your rights as an Applicant : http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

 

 

About Capgemini

 

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2017 global revenues of EUR 12.8 billion (about $14.4 billion USD at 2017 average rate).

 

Visit us at www.capgemini.com. People matter, results count.

Ref:

054158

Posted on:

August 23, 2021

Experience level:

Experienced (Non Manager)

Education level:

Bachelor's Degree (±16 years)

Contract type:

Regular

Business units:

SharedServices (us-en)