PEGA Lead Decisioning Architect (LDA)
About DCX – Digital Customer Experience
The Capgemini Digital Customer Experience (DCX) practice specializes in driving business value and customer engagement at each stage of the customer journey from marketing and sales to commerce and service. By combining proven methodologies, deep technical expertise, design and strategy, its talented teams take an integrated approach to addressing the total experience, for both customers and employees. By creating immersive experiences that engage and convert, brands can realize their CX vision and get the future they want.
Capgemini’s decade long history of consistent award-winning performance as a Platinum Pega Partner speaks for itself with multiple innovation and delivery awards. With 1000+ Pega certified practitioners with 1,900+ certifications globally, our practice has a deep understanding and expertise in key industries including consumer products and retail, healthcare, public service, life sciences, manufacturing, automotive, hi-tech, media and telecommunications.
We equip our clients with smart automation processes and artificial intelligence (AI) they need to design and enable a truly connected and personal customer experience. Together, Capgemini and Pega offer a compelling technology platform integrated seamlessly into both customer experience and back-office technologies.
By combining the power of strategy, technology, data science, and creative design, Capgemini helps B2B, B2C and D2C clients quickly tap into the ‘Power of Pega’ to underpin their digital transformation and get the future they want.
About Our Culture
Capgemini is a dynamic company that looks for team members to grow with us. We are committed to supporting you to GET THE FUTURE YOU WANT. That is our commitment to every employee. Capgemini offers a generous total rewards package, including flexible hours, autonomy, transparency, and a diverse and inclusive culture. With 11 Employee Resource Groups, we are committed to supporting your causes and getting involved in your community to help make it better. We have an electrical spirit and encourage professional development. No matter the location, or the role, every Capgemini employee shares one inspired mission: To be bold; to be YOU.
Join us to get the future you want!
Pega Lead Decisioning Architect will collaborate with marketing and technology application teams to understand the business requirement, the business processes, and convert the business processes to Pega system flows.
Responsible for design of the core decisioning logic for real time marketing decisioning platform based on business requirements
Assess decisioning platform capabilities, and create a roadmap for expansion to enable seamless omni-channel experience and personalized in-context customer interactions
Lead and own the implementation of decisioning enhancement roadmap applying appropriate industry standards
Design and configure rules and flows and assist with the draft user interface and draft process flow development
Communicate technical concepts, problems, and solutions to both technical and non-technical audiences
10 years of relevant work experience.
6 or more years of Pega end to end implementation experience
Experience as a Lead Decisioning Architect
Certified in Pega Decisioning
A global leader in consulting, technology, services, and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of client’s opportunities in the evolving world of cloud, digital, and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 300,000 team members in over 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant - http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Applicants for employment in the US must have valid work authorization that does not now require sponsorship of a visa for employment authorization in the US by Capgemini.
Visit us at www.capgemini.com. People matter, results count.