053545-End User Services Solutioner – IT Global Practice EUS Solution Architect

About Capgemini
 

Capgemini is a global leader in consulting, digital transformation, technology and engineering  services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
 

About Infrastructure Services:
 

The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering and supports the group's cloud-based services. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support.  Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.  

Visit us at https://www.capgemini.com/us-en/. People matter, results count.

Job Title: End User Services Solutioner – IT Global Practice EUS Solution Architect

Location: Atlanta

Travel: 25%

Job Description: 
Expert in areas such as IT service management practices, IT service tools architecture, governance, industry standards and implementations of Global models. Champion the prescribed lifecycle process and procedures to ensure the registration, maintenance and control global processes and ensures that the implemented process is followed to guarantee the integrity and accuracy implemented standards

Drive the translation of business requirements into innovative business-technology solutions drawing on the CIS offer portfolio, 
Create winning proposals by liaising closely with Bid Managers, sales teams, 
Internal delivery organizations and 3rd party vendors, 
Thorough understanding of relevant contractual obligations in order to ensure that proposed solutions are designed to meet them, 
Ensure proposed solutions are efficient so as to adhere to financial targets around CM, and are commercially structured to meet internal targets whilst differentiating from the competition, 
Maintain costing models, proposals and business development documents within the relevant repository

Required: 

•Operational / service delivery experience with in-depth domain expertise and certification as appropriate in End User Services Portfolio
•Experience of designing End User Services solutions in response to RFPs or requests from existing clients
•Awareness and experience of the Pre-Sales Solutioning process
•Experienced in managing 3rd party vendors (in outsourced situations) and contracts
•Commercial acumen, linking solutions to cost to price and price to win. Full understanding of financial modelling, CAPEX, OPEX, SLA, penalties and service credit methodologies and unit costs
•Experience in Global operations

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Click the following link for more information on your rights as an Applicant – http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

What we offer:

Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.
We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.

Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.
Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences.  

*LI-CV1

Ref:

053545

Posted on:

May 10, 2021

Experience level:

Director

Education level:

Bachelor's Degree (±16 years)

Contract type:

Regular

Business units:

CIS-L1 (us-en)