051844-Business Development Executive—BPO/Outsourcing Consumer Products/Retail vertical

About Capgemini



A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50 year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.


Visit us at www.capgemini.com. People matter, results count.




Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.



This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.




Click the following link for more information on your rights as an Applicant –http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law








Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini has a unique way of working with its clients called the Collaborative Business Experience. The Collaborative Business Experience is designed to help our clients achieve better, faster, more sustainable results through seamless access to our network of world-leading technology partners and collaboration-focussed methods and tools. Through commitment to mutual success and the achievement of tangible value, we help businesses implement growth strategies, leverage technology, and thrive through the power of collaboration.

One of our global business lines is Business Services (formerly BPO). BSv has developed significant capability in Finance and Accounting, Supply Chain Management (SCM), HRO and has over 20,000 employees of which 10,000 are based in India. India therefore plays a pivotal role in the organisation with respect to future BPO strategy and delivery of services to its clients.

BSv is planning explosive growth over the next few years and the organisation is therefore taking the opportunity to invest in this role as part of that growth to ensure it has the capabilities in place now to support this planned growth. BSv has recently moved to a vertical sector focus and this role represents one of the important areas of activity in this new organisation and is therefore a key hire within the BSv senior executive team.

Location Open


The BPO Sales Executive is responsible for driving new booking into existing and new logos within the Consumer Products & Retail industry verticals. 

The BPO Sales Executive should have proven experience working with CXO level positions in target Consumer Products & Retail companies. 

The BPO Sales Executive promotes team work and provides employees with coaching and leader's support. 

The BPO Sales Executive will show clear dedication and commitment to individual business objectives and responsibility to the group as a whole. 

The BPO Sales Executive will operate with no supervision in complex environments taking responsibility for a substantial aspect of Capgemini activity and will manage last minute changes calmly & professionally. 

The BPO Sales Executive will actively promote the group's image capability and resources to the external environment. 

The BPO Sales Executive will generate innovative solutions for delivering services and introduce new tools and technology to support this. 


Leads the development of sales leads to a win through the development of Sales strategies, solution proposal and deal closing for large opportunities. 

Manages identification and generation of sales opportunities and the cultivation of pipeline growth. 

Effectively exceeds network and contacts to build and maintain an attitude of vigilance for opportunities. 

Identifies and escalates market trends to appropriate clients and Capgemini leaders. 

Key Responsibilities: 

Grow thought leadership level in the Consumer Products & Retail sectors

Understand and discuss Sales plan with Sales Leader to agree on potential major opportunities to be chased in his/her own focus area (sector, offers) 

Qualify major opportunities to be further pursued, drive consistency between Sales strategy (value messages, relationship approach, competitive differentiation) and content work managed by bid team (solution design, pricing and costing, delivery of proposal, planned project management) 


Manages and accountable for the opportunity along the collaborative selling Sales process until closing 

Build and maintain an external network and client relationships 

Address complex client issues involving interactions up to executive level and master meetings and negotiations techniques 

Manage business development costs according to levels set by business unit leaders and provide forecast to BU Sales Leadership 

Design bid organization, recruit internally for bid organization and account management team and other sales people connected to the client 

Professional Qualifications: 

10+ years of sales experience in a BPO environment selling Consumer Products & Retail offerings 

Ability to communicate and influence at senior business levels 

Several years of proven sales experience in BPO in a global complex environment 

Proven sales track record – meeting or exceeding annual sales target of euros 20M+

Strong commercial awareness 

Strong relationship building, communication, and influencing skills 

Business Leadership skills 

Strong interpersonal, written and oral communication skills 

Driven and able to work under pressure 

Self-motivated, enthusiastic individual able to communicate at all levels with a proven track record of working on their own initiative





Posted on:

February 10, 2021

Experience level:


Education level:

Bachelor's Degree (±16 years)

Contract type: