051402-Contract Manager Director

Business Area: Commercial and Contract Management
Reporting to: North America Commercial & Contract Management Lead
 

As a Capgemini employee, you are offered:
An opportunity to be part of Commercial & Contract Management team in NA BU Post sales
 

The 3 key areas of responsibility are:
1. Pre-sales shaping and Negotiation with the client
2. Contract compliance and optimization
3. Dispute management and resolution
Partnering with a variety of stakeholders such as Account Management, Solution, Legal, and Finance, the Commercial and Contract Director is responsible for ensuring that risks and commercial best practices are considered throughout the sales cycle and applied to service delivery.
Key Responsibilities:
• Is the primus-inter pares by being the single point of contact of Group / SBU internal stakeholders and by animating CCM community within a BU/SBU or GBL and setting the business strategy to achieve market strength and business growth
• Ensures the delivery team understands the contractual obligations and provides advice and guidance to the team on all matters relating to the contract
• Ensures that contractual obligations are fulfilled such that revenue and margin are maximized and that costs are reduced
• Participates in service reviews
• Re-negotiates extensions and changes to the contract
• Generally, develops strong relationships internally and with the Client, and contributes to developing the CCM function and best practices within Capgemini
• Ensures the delivery team understands the contractual obligations and provides advice and guidance to the team on all matters relating to the contract
– ensures that contractual obligations are fulfilled such that revenue and margin are maximized and that costs are reduced
– participates in service reviews
– re-negotiates extensions and changes to the contract
• Generally, develops strong relationships internally and with the Client, and contributes to developing the CCM function and best practices within Capgemini
• Extended responsibilities could include / desirable are
o Developing appropriate commercial solutions for strategic Accounts, aiming at increasing revenue/margin or reducing costs, whilst considering issues related to Sales, Delivery, Legal, Finance and Risk, leveraging offshore capabilities and maximizing the use of tools
o Takes the lead on/strongly supports deal shaping and negotiation strategy including ongoing status monitoring as the negotiation progresses
o Ensures that Services requirements are addressed appropriately to achieve Group approval of deals
o Is the single point of contact (both internally and for the client) for all contractual matters related to the assigned account(s)
o Provides commercial handover from pre-sale to post-sale teams, as well as guidance and training
o Leads resolution of disagreements and disputes to avoid escalation and, where required, manages litigation actions
Competencies and experience required:
Essential:
• Experience of vendor management and client facing negotiation at senior level
• Demonstrates detailed understanding of key legal and commercial principles and obligations found in IT contracts
• Ability to understand the business requirements and appreciate financial/analytical issues and profit and loss implications
• Accurately forecasts and manages costs and profitability for own project or service
• Has excellent knowledge of development requirements for a wide range of business areas. Seen as an authority in own area of expertise
• Understands the political infrastructure of board level situations and operates accordingly
• Leads solutions to inter-stream implementation issues
• Minimum 7 years of experience (pre and post) as a Commercial and Contract Manager, including management of IT contracts for application services, implementation services and hosting services
• Master’s Degree or equivalent work experience
Skills:
• Drafting skills and attention to detail
• Excellent communication skills and willing to build good and sustainable relationships with teams and clients
• Proactive and “on the ground”
• Strong numeracy and understanding of finances
• Experience in dispute management
Desirable:
• Exposure to IT industry
• Certificate in Commercial and Contract Management from an accredited provider

Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.
 
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

 

 

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. 
 
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
  
Click the following link for more information on your rights as an Applicant –http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
 
 
About Capgemini

Capgemini is a global leader in consulting, digital transformation, technology and engineering  services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.

Visit us at www.capgemini.com. People matter, results count.

Ref:

051402

Posted on:

January 20, 2021

Experience level:

Director

Education level:

Bachelor's Degree (±16 years)

Contract type:

Regular