A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50 year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.
Visit us at www.capgemini.com. People matter, results count.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant –http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
HR Transformation Leader Job Description
A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50+ year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2017 global revenues of EUR 12.8 billion. Visit us at www.capgemini.com. People matter, results count.
Industry: Information Technology and Services
Company size: 200,000+ employees
Headquarters: Paris, France
Type: Public Company
Specialties: Consulting, Technology, Outsourcing, Business Technology, Process Consulting, Package Based Solutions, Custom Solution Development, Application Management, Business Information Management, and Artificial Intelligence
Join Capgemini and drive automation and innovation for leading global organizations and corporations. Business is not usual. Today we see multiple shifts occurring simultaneously. Shifts that are broad, complex, and at high velocity and are driving new levels of disruption and value creation. The risks of not acting or acting in yesterday’s innovation paradigms are far too great. The current situation demands doing something beyond the ordinary. Organizations must confront the new realities and develop an intrinsic ability to apply innovation.
Capgemini’s HR Transformation approach helps frame and implement the solution to modern problems in volatile, uncertain, complex, and ambiguous situations.
Principle Duties and Responsibilities
As an HR Transformation Leader within Capgemini’s Business Services Global Business Line the following set of responsibilities and duties exists. Deliver agile strategies, recommendations and solutions that will overall improve our client’s HR employee experience and HR outcomes. Constantly promoting Capgemini’s Digital Employee Operations (DEO) and Digital Learning Operations (DLO) practice, its principles while leveraging our assets. Specifically, within our DEO offering, our HR Transformation Consultants, along with improving the employee experience, will drive to adjust and manage our client’s efforts to move transactional back-office to the front office. Additionally, engage our clients in rethinking their process and HR administration operations to drive the best experience at an optimal cost. With Capgemini’s intelligent automation, our consultants help our clients to make the best use of their HCM investment through a range of intelligent automation solutions with front office live chats, chatbot, and knowledge portals to back office Robotic Process Automation (RPA) offerings.
You will partner with clients to develop and deliver HR Operating Models that will improve HR administrative operations efficiencies. Support detail assessments, design sessions, design and build requirements, support development and implementation of the to-be HR organization processes and strategies to leverage Digital HCM platforms Workday, Success Factors, Oracle, and SAP.
Minimum 10 years of external consulting experience or other relevant experience related to successful delivery of HR Transformation.
Pre-sales, or Solution shaping as part of Business Development life cycle for Consulting Services
Minimum 7 years of experience in one or more of the following HCM platforms: ServiceNow, Workday, Success Factors, Oracle, PeopleSoft, and SAP
Bachelor’s Degree required. Ability to independently understand and transition into Capgemini’s methodologies and approaches. Support sales cycle with RFP/RFI/RFQ development. Demonstrated ability to influence at all levels of management. Strategic thinker who understands the ever-changing Human Resource market. Demonstrated ability to transition HR Services to BPO delivery centers. Ability to build, develop and implement and engage in new service delivery approaches; possibly different from the status quo. Comfort in identifying and communicating complex problems; takes an analytical and creative approach with problem solving. Energetic, passionate, highly self-motivated, collaborative, organized individual driven to execute flawlessly in a fast-paced, ever changing, dynamic environment. Experienced with creating thoughtful presentations in clear action driven and outcome-oriented ways. Ability to meet travel requirements where needed.
Performs Stream Management role / key Subject Matter Expert Role during transformation projects for internal and external clients.
Ensures the delivery of a high quality, professional and proactive customer focused service when leading work for his / her stream. Secures consistency of the recommendations with other streams and alignment of the outcomes to overall project targets.
Is responsible for delivering stream deliverables on time and within the budget.
The role includes stream plans management reporting to the practice leader.
The role includes people management, minimum 5 year prior management of teams.
General Responsibilities / Accountabilities:
• Ownership relevant project financials (relating to streams under your management), work plan, resource allocation making adjustments when required, monitors progress, assesses risks that may impact outcomes
• Proposal co-development (from client request through to final issue and potentially subsequent project delivery);
• Delivery of projects / project streams to time, cost and quality
• Build and maintain strong working relationships with key internal and external stakeholders
• If requested, supports sales pursuits to design transformation plans for BPO clients, working with bid management team, transition management and solution architects
• During project delivery
Leads recommendations development
Identify and manage changes in scope, obtain client buy in
Present ideas and solutions persuasively to gain buy-in, presents issues and recommendations effectively, using appropriate tools such as presentation slides, flip charts, agendas
Secures deliverables are provided according to commercial agreement.
Monitors and reports project progress
Monitors risks and prepares mitigation plans
Provide feedback / secure feedback is provided
• Provide guidance and advice to individuals ensuring that they obtain opportunities to enhance or support personal and professional growth and learning
• Contribute to development of transformation assets documentation (like GEM, GPM)
• Support transformational transition as SME / Lead
• Contributes to development of transformation agenda for existing and new clients
Qualification: Bachelor’s degree
Role Specific Competencies:
• Should be master in generic and specific process, generic technology, Analytics, Problem Diagnosis & Solution
• Should be experienced in People skills (Task Manager), Stakeholder Management and Benchmarking & Best Practices Assessment
• Should be proficient in People skills (Task Leader), and Sales & Marketing.