049458-Call Center/ Customer Service / Data Entry ( Remote / Work from home)

About Capgemini

 

Capgemini is a global leader in consulting, digital transformation, technology and engineering  services. The Group is at the forefront of innovation to address the entire breadth of clients� opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of �17billion.

Visit us at www.capgemini.com. People matter, results count.

 

  

Role:: Call Center/Data Entry / Customer Service(Remote)

Location:: Remote Job / Work from Home

Rate :: $11/hr

Interview Process::01 telephonic interview. 

Job Description::

� Should be able to meet daily task handling through various form & medium of communication, written and/or verbal or phone.

� Should be able to meet the quality, productivity targets & defined timelines to ensure Service Level Agreements (SLAs) and ensure there is no penalty due to miss in SLA�s. 

� S/he should ensure accuracy in the tasks completed. 

� Demonstrate analytical capabilities while performing tasks. 

� Should adhere to established policies, procedures, and compliance which result in a satisfactory audit rating

Specialized/Practical Knowledge:: 

� Should have knowledge on ITES/BPO/KPO/Customer Service /Operations.

� Good proficiency on English language.

� 1 to 1.5 years of experience in health care industry.

� Exposure to business domain is an added advantage.

� Excellent grasping powers able to understand the various processes.

� Team player with excellent verbal and written communication skill.

� Should have working knowledge of Microsoft Office skills (excel in particular) and dual monitor handling.

� Willing to work in 24/7 environment and sign a service agreement as per company norms.

� Ability to work in flexible work schedule, including holidays & weekends.

Interested candidates send their resumes to harish.gotur@capgemini.com.

Ref:

049458

Posted on:

August 11, 2020

Experience level:

Experienced (Non Manager)

Education level:

Bachelor's Degree (�16 years)

Contract type:

Regular