Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
About Infrastructure Services:
The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering and supports the group's cloud-based services. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support. Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Visit us at https://www.capgemini.com/us-en/. People matter, results count.
Job Title: Senior Transition Manager
Location: Virtual- can live anywhere in the US
The Senior Transition Manager will apply project and transition management skills and methodologies to transfer contracted responsibility and Infrastructure services from the client to Capgemini during the initial stages of the contract. This role will also be responsible for performing engagement hand-over, execution pre-planning and aggressive execution of knowledge transfer from client or incumbent service provider staff. Expectations include the development and execution of project plans and schedules for the transition within defined time frames and budgets, as well as staff the transition team and manage infrastructure setup as required.
Specific duties include:
Responsible for planning and overseeing the transfer of key information necessary for the support, operation and acceptance of solutions deployed into production. This includes operational readiness, support documentation and acceptance checklists.
Ensure service transition is planned and executed to schedule, budget and scope
Build transition plans including support models, change management, learning and communication deliverables using transition framework
Coordinate the operational readiness plan, taking into consideration IT deployment, data migration, capability deployment (training and engagement activities) and any activities required to integrate new processes, tools or technologies into the steady state environment
Manage the overall knowledge transfer process
Manage the execution of the staffing plan
Assess, analyse, develop, document and implement changes based on requests for change
Work with the members of the transition team to establish end-to-end project plan and approach
Participate as member of the pursuit deal working on closing new business
Responsible for crafting the transition solution (schedule, transition team staff, staffing ramp up for knowledge transfer, transition costs) during the pursuit phase
Compose transition documentation on pursuits
What You Bring: Required: 1. Infrastructure experience – 10-17 yrs in any one area – Data center Infrastructure, Servers, Network, Cloud (Azure/AWS), Infrastructure experience in migration/ transitions/ Delivery / Projects. 2. Collaborate with multiple technical streams to drive the transition project and handover to Global Delivery teams.3. Client facing skills to ensure zero to minimal business escalation to leadership during transitions
1. Bachelor�s degree2. Expertise in ITIL, ITSM, End User Services3. Experience working in an on/off shore model
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant – http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
What we offer:Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences.