049051-Salesforce Functional Lead – Community Cloud

Capgemini is looking for dynamic Salesforce Functional Lead professionals with experience in Salesforce Community Cloud.  


The role will work with our clients in providing Salesforce Community Cloud solutions and technologies with both, prospect business goals and technical requirements. 



  • Work with clients and end users to gather, understand and define business requirements
  • Assist with ongoing system administration including but not limited to: creating and modifying Users, Fields, Validation Rules, Workflows, Automated Alerts, Field Updates, Page Layouts, Data Integrity standards and practices and Security functionality

  • Create customized reports and dashboards to visualize key business metrics

  • Maintain database integrity and accuracy via data cleansing, data uploads and data exports

  • Assist with release evaluations including defining scope and priorities for system initiatives

  • Maintain all system documentation and SFDC policies/procedures

  • Troubleshoot production issues in a timely manner and provide internal support when needed

  • Work with end users during User Acceptance Testing (UAT) & regression testing to accurately prioritize defects and re-test resolved issues

  • Oversee integrated business applications and ensure they function

  • Understand how Salesforce integrates with our other CRM solutions and customer/business intelligence databases


Basic Qualifications: 

  • 7+ years� experience with Salesforce Community Cloud

  • 5+ years� experience as a Salesforce Business Analyst/Administration

  • 5+ years of consultative technical sales experience working with customers

  • Bachelor�s degree


Preferred Qualifications:

  • Experience with product positioning leveraging feature to benefit analysis and SFA/CRM
  • Solutions Selling experience
  • Understanding of sales process and methodologies
  • Ability to independently drive client workshops.
  • Salesforce Certified Administrator or Developer  



Click the following link for more information on your rights as an Applicant – http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

About Capgemini


Capgemini is a global leader in consulting, digital transformation, technology and engineering  services. The Group is at the forefront of innovation to address the entire breadth of clients� opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of �17billion.

Visit us at www.capgemini.com. People matter, results count.



Posted on:

June 30, 2020

Experience level:


Education level:

Bachelor's Degree (�16 years)

Contract type: