048845-Customer Service Associate

About Capgemini:

 

A global leader in consulting, technology
services and digital transformation, Capgemini is at the forefront of
innovation to address the entire breadth of clients� opportunities in the
evolving world of cloud, digital and platforms. Building on its strong 50 year
heritage and deep industry-specific expertise, Capgemini enables organizations
to realize their business ambitions through an array of services from strategy
to operations. Capgemini is driven by the conviction that the business value of
technology comes from and through people. It is a multicultural company of over
200,000 team members in more than 40 countries. The Group reported 2018 global
revenues of EUR 13.2 billion.

 

About Infrastructure Services :

 

The Cloud Infrastructure Services Global
Business Line is Capgemini’s consulting and infrastructure build-and-run
provisioning offering, and supports the group’s cloud-based services. As part
of the integrated cloud offering from Capgemini, Cloud Infrastructure Services
delivers a broad range of cloud services to build and support the hybrid cloud
estate by encompassing the leading public cloud players and leading private
cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services
helps clients virtualize and optimize their IT estates through infrastructure
outsourcing services such as data center, helpdesk, network support, and
service integration and service maintenance support.  Our other services
also include infrastructure transformation services-helping clients consolidate
and migrate entire workloads and data centers. 

 

Visit us at www.capgemini.com. People matter, results count.

 

 

  

Capgemini is an Equal Opportunity
Employer encouraging diversity in the workplace. All qualified applicants will
receive consideration for employment without regard to race, national origin,
gender identity/expression, age, religion, disability, sexual orientation,
genetics, veteran status, marital status or any other characteristic protected
by law.

 

 

This is a general description of the Duties, Responsibilities and
Qualifications required for this position. Physical, mental, sensory or
environmental demands may be referenced in an attempt to communicate the manner
in which this position traditionally is performed. Whenever necessary to
provide individuals with disabilities an equal employment opportunity,
Capgemini will consider reasonable accommodations that might involve varying
job requirements and/or changing the way this job is performed, provided that
such accommodations do not pose an undue hardship.

 

 

 

Click the following link for more
information on your rights as an Applicant –http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

 

Enter text
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Profile: Customer Service Analysts

Skillset required:

o   Data entry, data
collection over phone

o   Basic Customer
Service (non-technical) in English language

o  6-12  months call center experience desirable,
healthcare background knowledge desirable.

o   Computer, phone
and Internet operations skill

�         Hours of
operations:

          2 Shifts:

  1. 7:00 AM
    � 3:30PM Mountain Time (flexible)

  2. 8:00
    PM � 4:30 AM (Mountain Time)

Working days � 7 days a week (User will be
scheduled for any 5 days in a week)

Ref:

048845

Posted on:

May 14, 2020

Experience level:

Experienced (Non Manager)

Education level:

Bachelor's Degree (�16 years)

Contract type:

Regular