A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients� opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50 year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.
About Infrastructure Services :
The Cloud Infrastructure Services Global Business Line is Capgemini’s consulting and infrastructure build-and-run provisioning offering, and supports the group’s cloud-based services. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support. Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.
Visit us at www.capgemini.com. People matter, results count.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant –http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Per the roles and responsibilities outlined in the lifecycle process to maintain the CMDB, Registers and/or ensures registration of new Assets / Configuration Items (CIs); Maintains proper relationships as defined in the agreed Configuration Models; Assist in the Audits of the CMDB as planned in the Audit Schedule to ensure accuracy � via physical or auto-scans; proactively identifying discrepancies and driving same to closure to maintain accuracy of the CMDB; Assists the execution of Quality Assurance process over the Service Asset & Configuration Management (SACM) process and policies; Provides reporting, both operational and ad-hoc reports as required and agreed; Follows and promotes SACM process & technology standards; Works closely with the stakholders of the CMDB data and ensures that CI changes are reflected in a timely manner.
Required:An under-graduate degree or demonstrable equivalent; Experience in using data management platforms and/or reporting platforms including SQL queries against databases; Aware of technologies used in large organizations to deliver IT services; Aware of IT Service Management processes and ITIL; Experienced MS Excel and basic MS Access; Aware of basic statistical data analysis techniques.
Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.