046038-Network Operations Lead

About Capgemini



A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients� opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50 year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.


About Infrastructure Services :


The Cloud Infrastructure Services Global Business Line is Capgemini’s consulting and infrastructure build-and-run provisioning offering, and supports the group’s cloud-based services. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support.  Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.  


Visit us at www.capgemini.com. People matter, results count.



Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.



This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.




Click the following link for more information on your rights as an Applicant –http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

 Central purpose of the job:

� Responsible for planning, design, optimization, implementation and management of network equipment for global operations.

� Troubleshoot network problems

� Installation and configuration of network equipment

� Act as escalation support for customers and the team.     


Primary Responsibilities:

� Network performance and troubleshooting

� Drive Weekly/Monthly Network operations review with customer

� Participate in design, optimization, and implementation and operational support activities for Networking equipment such as Routers, Switches, ASAs, WiFi AP/Controllers, WAN Accelerators, Firewalls, IPS/IDS, Sniffers, and Circuit Management

� Establish and manage network at various (also new) sites 

� Install, maintain, and troubleshoot network hardware and software as needed

� Maintaining CMDB for Network equipment and circuit

� Hands on experience of managing Solarwinds Network monitoring tools

� Strong analytical and problem solving skills. Experience capturing and reading trace files is a plus.

� Excellent oral and written communication skills

� Provide technical guidance and support in interpreting and reacting to network events when required.

� Participate in developing policies, procedures and technical reports associated with operating and maintaining the global network

� Drive in bridge call for critical issues impacting network performance

Proactive in continuous improvement of Network operations 


� 3 – 5 years� experience with Routers and Switch design and support.

� Ability to work in a team environment using best-practice procedures in area of expertise

� Ability to work effectively with and influence internal and external parties to achieve results

� Knowledge and experience in a large environment, including extensive hands-on experience with Cisco ASA�s, Routers, Core Switches, TACACS, A10 Load Balancers, Riverbed, etc. (preferred)

� Knowledge of BGP and WAN routing protocols

� Scripting experience using within Solarwinds Orion Suite or large-scale network management tools will be a plus

� Experience with Cisco routers, switches, VPN and load balancing technologies, voice and video

� Experience with protocols that includes networking, routing, remote access, and Internet configurations

� Cisco Certifications (preferred)

� Experience with Checkpoint Firewalls will be a plus

� Knowledge of commonly used IT concepts, practices, and procedures

� Ability to think critically, quickly, and strategically

� Good knowledge of ITIL concept and process adherence

� Experience in large, multi-platform production environments and multi-sites environment

� Proven analytical and problem-solving abilities.

� Able to prioritize, plan, and organize work and deliverables

� Must be Customer oriented

� Demonstrates the ability to proactively lead and work in a global, multi-site, cross functional, matrixed     

Project Managers take full responsibility for managing a project or program.  They normally manage a number of related streams or activities to achieve a desired business result, planned profitability levels, quality standards and highest-level client satisfaction. Project Managers are responsible for the project plan, budget, structure, schedule and staffing requirements for the delivery organization. A Project Manager usually has technical expertise in one or more other domains (e.g. a Project Manager with testing skills could perform a test manager function).


Required Skills and Experience:


You ensure that client needs are satisfied through the formulation, development, implementation and delivery of application solutions in response to client requirements, expressed in approved service requests. You are responsible for the overall project plan, budget, structure, schedule and staffing requirements for the delivery organization. You ensure that the project meets its deliverables in an agreed schedule, according to the scope, within stipulated budget, and to quality standards.


� Qualification: 7 � 10 (3 years min relevant experience in the role)years experience;Bachelor’s Degree

� Certification: Should have EM Level 1.
� Should be proficient in Negotiating, Vendor Management, Risk Management and Project Financials, KPI & Reporting
� Should have progressing skills Quality Management.

Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.







Posted on:

October 18, 2019

Experience level:


Education level:

Bachelor's Degree (�16 years)

Contract type:



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