042479-Principle Service Management Architect (ServiceNow Developer)

Principle Service Management Architect (ServiceNow Developer)

Business Area: Cloud Infrastructure Services – Cloud Projects and Consulting

Reporting to: Cloud Director

Working Pattern : Full Time

About Capgemini :

Now with 220,000 people in over 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.

About Infrastructure Services :

The Cloud Infrastructure Services Business Unit is Cagemini’s consulting, infrastructure build and run capabilities with the provisioning and support of cloud based services. With EUR 1.5 billion annual revenue, Cloud Infra Services provides infrastructure outsourcing services, including data center, mobility, security and network support, as well as providing service integration and service maintenance support. Other services include infrastructure transformation services, helping clients consolidate and migrate workloads and entire data centers. Cloud Infra Services also help clients virtualize and optimize their IT estates. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud service under Cloud Choice to build and support the hybrid cloud estate encompassing the leading public cloud players and leading private cloud technologies.

Main Purpose of the Role:

Required – ServiceNow experience (years) Demonstrable (5+ years) experience as a ServiceNow Developer and relevant Coding Experience (AngularJS, JavaScript, HTML, Jelly)
Demonstrable (1 year) experience as a ServiceNow Architect

Required – ServiceNow experience (areas) Configure and customize ServiceNow platform in all of the following modules:
Service Catalog
Incident, Problem, Change, Release and Knowledge
Service Portal
SLM
CMDB
Configure and customize ServiceNow platform in at least one of complementary modules HR/Secops/Discovery/etc Required – ServiceNow custom applications 5+   completed  projects developing custom applications within the ServiceNow platform.
Required – ServiceNow integration
Demonstrable experience in set up of ServiceNow integration with SOAP, REST or PowerShell. Required – ServiceNow skills Users, groups and roles administration, including domain separation environment
Demonstrable experience with system properties and work with update sets
Ability to work with flows. Scheduling jobs and transactions, writing custom schedules.
Ability to identify root cause of ServiceNow performance issues and troubleshoot them.
Demonstrable experience in design of at least one custom application or core module configuration/customization.
Experience with API calls.
Experience with defining/using Transform Maps.
US: Experience with defining/using scripting within Transform Maps.
Experience with defining/using data sources.
Experience with foundation data setup.
Experience with backup and restore.
Knowledge of the instance cloning process.
Demonstrable experience with setup of MID server.
US: Experience with automated e-mail processing.
US: Experience with code reconcilliation between multiple developers.
US: Experience with building cross-browser compatible user interfaces for desktop and mobile devices.
US: Experience with maintenance of synchronization between multiple subproduction instances. Required – programming related Demonstrable (3-5 years) experience in JavaScript coding Required – ServiceNow certificates ServiceNow System Administration certificate
Candidate should be certified in ServiceNow System Administration, CIS ITSM, scripting and CIS for at least one other module: HR, CSM, ITOM, Discovery, Secops, GRC. Alternatively, candidate should be capable of passing the missing certification exams during trial period (Capgemini may offer relevant internal training and partial reimbursement of certification exam). Required – other certification ITIL® Certified Required MS Office skills • Demonstrable experience with the use of MS Office applications: Word, Excel, Outlook, Powerpoint, Sharepoint, Project, Visio. Required – Agile and SCRUM Experience in working in at least one commercial project managed in agile and SCRUM environment, experience in user story categorization, prioritization, effort assessment.
US: Experience in working in at least one for-profit project managed in agile and SCRUM environment, experience in user story categorization, prioritization, effort assessment. Required – other Understanding business requirements and translating into technical requirements
Basic network and infrastructure knowledge
Experience in working with relational databases
Experience in working with LDAP, AD, SSO, Email Infrastructure, Web Services
Demonstrable experience in service management
Support continuous improvement by investigating and designing alternatives and technologies and presenting these for architectural review
Good documentation and articulation skills
Ability to work remotely and largely unsupervised, and to deliver to written requirements
Ability to work with a remote team, requiring ability to communicate well via phone and email (excellent writing skills)
Poland&India: Demonstrable experience in workload coordination in commercial projects for medium-size teams.
US: Demonstrable experience in workload coordination in for-profit projects for medium-size teams.
Strong attention to detail
Strong “Team Spirit”, willingness to integrate and collaborative approach
Excellent client interfacing skills and communication ability
US, Poland, India: At least one year of demonstrable experience leading teams. Language skills  Excellent command of English language, including clear articulation Optional Certified Application Developer certificate
ITIL® Certified
SCRUM Master
Any project management certification (PMI, PRINCE2, Agile/SCRUM)
Solve complex business problems by engineering existing, and new algorithms.
Prepare and produce releases of software components
Experience with other ITSM tools (BMC Remedy, Jira etc)
India: Any integration experience with Jabbix and CloudBolt
US: Any experience in set up of ServiceNow integration with Blazent, AWS, Azure, Splunk, ESX, SAP etc.
US: Any experience with Regex
US: Any experience in setting-up multilingual capabilities Mobility US: Availibility to travel up to 50-75% For job posting only – Job purpose: As a  ServiceNow Consultant you will lead developers within international project teams to deliver technology innovation through ServiceNow projects for global clients and government agencies. You may be engaged in design and implementation phases in variety of projects:
– Migration to ServiceNow
– ServiceNow instance upgrade
– Digital transformation covering automation of processes and fulfilment, 3rd party integrations and orchestration, implementation of CSM/HR/ITBM, PPM/SecOps etc.
– Custom applications development
– Building sustainable CMDB with ServiceNow Discovery or other discovery tools
– Building Service Catalog with Service Portal and fulfilment automation
– Integrating ServiceNow with cloud service providers’ platforms For job posting only – Responsibilities may include: – Lead and support consultants/developers and coordinate resources across concurrent project work in line with priorities and project timelines
– Translate business requirements into technical requirements for defined user stories
– Estimate workload, dependencies and prioritize user stories for development across the team of developers
– Advise on testing approach
– Support ServiceNow architect/Enterprise Architect and input to the overall solution design and ongoing changes to the design
– Identify and assess opportunities to simplify and standardize features under development, opportunities to leverage OOTB solutions and automate processes and/or fulfilment
– Implement requirements into working code
– Provide project team with ServiceNow configuration and customization expertise for defined features, including industry and ServiceNow best practices
– Enhance and support the ServiceNow customer facing portal
– Integrate ServiceNow with other corporate applications via web services, mid server, email etc
– Prepare test cases, automate and execute them
– Build responsive web applications
– Develop middleware API calls for mobile/web applications
– Develop server side scripts in Apache/Jelly/ServiceNow proprietary
– Build flows

*L1-JH1

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Click the following link for more information on your rights as an Applicant – http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Cloud VMware NSX, NIM, Vops, Vrealize Engineer/Architect

Business Area: Cloud Infrastructure Services – Cloud Projects and Consulting

Reporting to: Cloud Director

Working Pattern : Full Time

Main Purpose of the Role:

Required – ServiceNow experience (years) Demonstrable (2-4 years) experience as a ServiceNow Developer and relevant Coding Experience (AngularJS, JavaScript, HTML, Jelly)
Demonstrable (1 year) experience as a ServiceNow Architect

Required – ServiceNow experience (areas) Configure and customize ServiceNow platform in all of the following modules:
Service Catalog
Incident, Problem, Change, Release and Knowledge
Service Portal
SLM
CMDB
Configure and customize ServiceNow platform in at least one of complementary modules HR/Secops/Discovery/etc Required – ServiceNow custom applications 2-3 completed  projects developing custom applications within the ServiceNow platform.
Required – ServiceNow integration
Demonstrable experience in set up of ServiceNow integration with SOAP, REST or PowerShell. Required – ServiceNow skills Users, groups and roles administration, including domain separation environment
Demonstrable experience with system properties and work with update sets
Ability to work with flows. Scheduling jobs and transactions, writing custom schedules.
Ability to identify root cause of ServiceNow performance issues and troubleshoot them.
Demonstrable experience in design of at least one custom application or core module configuration/customization.
Experience with API calls.
Experience with defining/using Transform Maps.
US: Experience with defining/using scripting within Transform Maps.
Experience with defining/using data sources.
Experience with foundation data setup.
Experience with backup and restore.
Knowledge of the instance cloning process.
Demonstrable experience with setup of MID server.
US: Experience with automated e-mail processing.
US: Experience with code reconcilliation between multiple developers.
US: Experience with building cross-browser compatible user interfaces for desktop and mobile devices.
US: Experience with maintenance of synchronization between multiple subproduction instances. Required – programming related Demonstrable (3-5 years) experience in JavaScript coding Required – ServiceNow certificates ServiceNow System Administration certificate
Candidate should be certified in ServiceNow System Administration, CIS ITSM, scripting and CIS for at least one other module: HR, CSM, ITOM, Discovery, Secops, GRC. Alternatively, candidate should be capable of passing the missing certification exams during trial period (Capgemini may offer relevant internal training and partial reimbursement of certification exam). Required – other certification ITIL® Certified Required MS Office skills • Demonstrable experience with the use of MS Office applications: Word, Excel, Outlook, Powerpoint, Sharepoint, Project, Visio. Required – Agile and SCRUM Experience in working in at least one commercial project managed in agile and SCRUM environment, experience in user story categorization, prioritization, effort assessment.
US: Experience in working in at least one for-profit project managed in agile and SCRUM environment, experience in user story categorization, prioritization, effort assessment. Required – other Understanding business requirements and translating into technical requirements
Basic network and infrastructure knowledge
Experience in working with relational databases
Experience in working with LDAP, AD, SSO, Email Infrastructure, Web Services
Demonstrable experience in service management
Support continuous improvement by investigating and designing alternatives and technologies and presenting these for architectural review
Good documentation and articulation skills
Ability to work remotely and largely unsupervised, and to deliver to written requirements
Ability to work with a remote team, requiring ability to communicate well via phone and email (excellent writing skills)
Poland&India: Demonstrable experience in workload coordination in commercial projects for medium-size teams.
US: Demonstrable experience in workload coordination in for-profit projects for medium-size teams.
Strong attention to detail
Strong “Team Spirit”, willingness to integrate and collaborative approach
Excellent client interfacing skills and communication ability
US, Poland, India: At least one year of demonstrable experience leading teams. Language skills  Excellent command of English language, including clear articulation Optional Certified Application Developer certificate
ITIL® Certified
SCRUM Master
Any project management certification (PMI, PRINCE2, Agile/SCRUM)
Solve complex business problems by engineering existing, and new algorithms.
Prepare and produce releases of software components
Experience with other ITSM tools (BMC Remedy, Jira etc)
India: Any integration experience with Jabbix and CloudBolt
US: Any experience in set up of ServiceNow integration with Blazent, AWS, Azure, Splunk, ESX, SAP etc.
US: Any experience with Regex
US: Any experience in setting-up multilingual capabilities Mobility US: Availibility to travel up to 50-75% For job posting only – Job purpose: As a  ServiceNow Consultant you will lead developers within international project teams to deliver technology innovation through ServiceNow projects for global clients and government agencies. You may be engaged in design and implementation phases in variety of projects:
– Migration to ServiceNow
– ServiceNow instance upgrade
– Digital transformation covering automation of processes and fulfilment, 3rd party integrations and orchestration, implementation of CSM/HR/ITBM, PPM/SecOps etc.
– Custom applications development
– Building sustainable CMDB with ServiceNow Discovery or other discovery tools
– Building Service Catalog with Service Portal and fulfilment automation
– Integrating ServiceNow with cloud service providers’ platforms For job posting only – Responsibilities may include: – Lead and support consultants/developers and coordinate resources across concurrent project work in line with priorities and project timelines
– Translate business requirements into technical requirements for defined user stories
– Estimate workload, dependencies and prioritize user stories for development across the team of developers
– Advise on testing approach
– Support ServiceNow architect/Enterprise Architect and input to the overall solution design and ongoing changes to the design
– Identify and assess opportunities to simplify and standardize features under development, opportunities to leverage OOTB solutions and automate processes and/or fulfilment
– Implement requirements into working code
– Provide project team with ServiceNow configuration and customization expertise for defined features, including industry and ServiceNow best practices
– Enhance and support the ServiceNow customer facing portal
– Integrate ServiceNow with other corporate applications via web services, mid server, email etc
– Prepare test cases, automate and execute them
– Build responsive web applications
– Develop middleware API calls for mobile/web applications
– Develop server side scripts in Apache/Jelly/ServiceNow proprietary
– Build flows

Ref:

042479

Posted on:

March 22, 2019

Experience level:

Manager

Education level:

Bachelor's Degree (±16 years)

Contract type:

Regular

cookies.

By continuing to navigate on this website, you accept the use of cookies.

For more information and to change the setting of cookies on your computer, please read our Privacy Policy.

Close

Close cookie information