This position will serve as Business Analyst for an Agile Software Development Team. The workload will be a mix of new development projects and maintenance requests for a diverse set of applications that support Digital / eCommerce systems.
Essential Duties and Responsibilities:
• Writes/Elaborate user stories with detailed Acceptance Criteria
• Coordinates between Product Owner and Technical team
• Facilitates business decision and incorporates feedback into User Stories
• Review Functional Test Cases
• Governs UAT testing
• Facilitates offshore functional clarifications
• Document procedures and workflows based on functional specifications.
• Partner with application mangers and developers to ensure projects meet end user requirements and are completed successfully.
• Compile and present updates for projects and key initiatives, such as milestones and percent complete.
• Provide end user documentation, training, implementation coordination, and post implementation support as needed.
• Excellent written and verbal communication skills
• Capable of gathering and producing formal business requirements
• Is comfortable with interacting and explaining business requirements to technical development and testing (onsite / Offshore) teams
• Co-ordinate with the stakeholders of various business functions, onsite and offshore development teams, understand and document the requirements
• Prior experience with Retail applications would be ideal
• Must be able to self-direct, self-motivated, with minimal supervision and instruction
• Identifies causes and implements solutions, assesses and communicates issues of technology impact on the business.
• Bachelor’s degree in business, information technology or a similarly related field required; or equivalent work experience required.
• Five or more years of Business Analyst or Project Management experience required, preferably in the Retail Industry.
• Experience working with vendors, business partners and IT technical teams.
• Digital Commerce and testing experience
• Experience with documentation using Microsoft Word, Excel, and PowerPoint.
• Experience with documentation using VST, TFS or similar tool
• Microsoft SQL, BI and SSRS knowledge is a plus.
• Experience with business functions including, but not limited to:
o Marketing / Advertising
o Customer Experience
o Loyalty Programs
o Reward Programs
o Mobile Applications
o Third Party integrations
• Familiarity Scaled Agile Framework (SAFe) preferred.
• Proven track record leading functional groups, defining, document and deploying process change and associated systems capabilities.
• Proven analytical and problem-solving abilities.
• Ability to effectively organize, prioritize and execute tasks in a fast-paced environment.
• Excellent written, oral and interpersonal communication skills.
• Ability to conduct research into issues as needed.
• Ability to present ideas in business-friendly and user-friendly language.
• Highly self-motivated and directed.
• Strong customer service orientation.
• Keen attention to detail.
• Team-oriented and skilled in working within a collaborative environment.
• Any Scrum Master Certification, Training, or any SAFe certifications or Training
• Experience in agile environment (e.g. – breakdown for user stories, prioritization, and facilitate estimation of work.)
• Knowledge of relevant technology, tools, databases and middleware is critical.
• Strong analytical, problem-solving and conceptual skills.
• Strong verbal and written communication skills with an ability to express complex technical concepts in business terms and vice-versa
• Solid teamwork and interpersonal skills.  Ability to work well on cross-functional project teams and foster team commitment to tasks.
Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment. 

Applicants for employment in the US must have valid work authorization that does not now require sponsorship of a visa for employment authorization in the US by Capgemini. 

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. 

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About Capgemini 

With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017. A global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion (about $13.8 billion USD at 2016 average rate). Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. 

A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.  

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