SACM Manager 1- Software License 

Austin, TX our offices are located north Austin. You will be required to go into the office daily

Travel: Less than 10%

We are looking for a Software License Asset Manager

The focus of your role within Capgemini, what you do:

Researching licensing terms and conditions for software products in order to report license compliance positions to the customers. Understand the data that is required to be collected in order to calculate the positions for SW that has licensing terms based on metrics other than installation only. We will be assisting customers to understand the reported positions so that they may use the tools we provide to mitigate any discovered non-compliance positions. Per the roles and responsibilities outlined in the lifecycle process to maintain the CMDB, Registers and/or ensures registration of new Assets / Configuration Items (CIs); Assist in the Audits of the CMDB as planned in the Audit Schedule to ensure accuracy – via physical or auto-scans; proactively identifying discrepancies and driving same to closure to maintain accuracy of the CMDB and enforce SACM / Change Management process and policies; Assists the SACM Manager & Software License and Compliance Leader in conducting Quality Assurance over the Service Asset & Configuration Management (SACM) process and policies; Assisting in SACM Service Level Agreement reporting, both operational and ad-hoc reports as required and agreed; Follows and champions SACM process & technology standards; Works closely with the Change Managers to ensure that CI changes / updates are reflected in the CMDB in a timely manner. ServiceNow Software Asset Management Develop and analyze functional requirements for systems implementations and convert the functional requirements into ServiceNow SAM solution. Perform quality reviews to ensure requirements are documented properly. Will help with reviewing and interpreting the customer contract/ statements of works for SAM Delivery requirements, will work with the Capgemini delivery, Procurement and Finance teams, customer and customer 3rd parties, to derive and provide SAM requirements. Helps provides leadership and direction to ensure I.T. Asset Management processes, policies, and procedures are in place to meet regulatory, operational, audit and reporting requirements related to Software Asset Management. Administer the I.T. Software Asset Management program including processing, reconciling, auditing and correcting I.T. asset transfer documentation. Facilitate the business’ needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expirationIdentify savings opportunities for renewals, software licensing, and services. Follow through with vendors and customer to obtain identified savings.

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Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment. 

Applicants for employment in the US must have valid work authorization that does not now require sponsorship of a visa for employment authorization in the US by Capgemini. 

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. 

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About Capgemini 

With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017. A global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion (about $13.8 billion USD at 2016 average rate). Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. 

A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.  

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