Experience in overall Salesforce configurations and standard functionalities
Excellent understanding of Salesforce object model and relationships
Understanding of Salesforce Roles, Profiles, permission sets and overall access & visibility management
Working knowledge of Salesforce standard reporting capabilities
Database skills are a plus
Exposure to Pharma industry preferred
Experience with Lightning
Should have very good understanding of overall functionality for Veeva CRM
Salesforce Case management and Entitlements, experience with Service cloud
Must have experience with SMAX , SMAX data model and its objects like Locations, Installed Products, Work Orders
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant: http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law