This position is in Harrisburg, PA.

The Team Lead for Supply Chain / Advanced Planning will be responsible for overall Level 2 Production Support for all Advanced Planning-related issues for the client’s advanced planning systems. 

This position within the managed service delivery organization has the following key responsibilities:

• Delivery of support services (incident resolution, service request fulfillment, enhancement delivery, etc.) against Service Level Agreements (SLAs) and/or Key Performance Indicators (KPIs)

Delivering enhancements in subject area including:

Interaction with client end-users, requirement gathering, Functional Specification (FDD) documentation, development, Unit Testing / Functional testing / and supporting User Acceptance Testing (UAT).

• Management of a combined onsite/offshore team. Functional 

• Must have a deep understanding of Advanced Planning concepts such as Sales & Operations Planning, demand planning and forecasting, supply planning, MPS and MRP.

• Must be able to deliver enhancements using a Software Delivery Lifecycle (SDLC) approach. Technical – the following technical experience is desired, but not mandatory:

• 5+ years of demonstrated hands on experience in business application design, implementation of Supply Chain Advanced Planning systems (JDA) with integration to SAP ECC systems.

• JDA Sales & Operations Planning experience highly desirable.

• Xelus forecasting, Kinaxis Rapid Response experience is desirable.

• In-depth experience of Supply Chain Advanced Planning systems from both a technical and functional standpoint.

• Ability to create detailed functional specifications. Managed Service Process Experience

• Must be familiar with ITSM / Service Desk ticketing systems (preferably Service Now).

• Understands ITIL concepts for Production Support including Incident Management, Service Requests, Problem Management, and Change Management processes.

• Understands Level 2 and 3 support requirements.

• Understands how to work and lead teams in a managed service environment driven by SLA’s. Team Lead Experience

• Will be expected to chair meetings for clients where SLA-related information is reviewed, Root Cause Analysis of significant issues is discussed and prioritization of work is mutually agreed upon. 

• Experienced in providing mentoring to team members.

• Demonstrated leadership and mentoring ability, successfully lead & supervise a team, gaining the respect and support of all team members.

Overall: 7-10 years, preferably with SAP and/or industry experience and below abilities:

Self-starter, works independently.

Demonstrated initiative, good judgment, and ability to achieve results.  

Strong verbal and written communications skills, with an ability to express complex technical concepts in business terms. 

Strong analytical, problem-solving, and conceptual skills. Attention to detail.

Ability to work well on cross-functional project teams and foster team commitment to tasks. 

Ability to influence key individuals inside and outside of own group. 

Ability to follow corporate standards with respect to tools and processes.

Strong knowledge and understanding of structured analysis and technical design techniques. 

Ability to adapt and rapidly apply changing technology to business needs

Ability to handle multiple assignments

Effective decision making  

Certifications:

  • ITSM and or Supply Chain certifications desirable

With their expertise in a specific technology environment, Applications Consultants are responsible for software-specific design and realization, as well as testing, deployment and release management, or technical and functional application management of client-specific package based solutions (e.g. SAP, ORACLE).  

These roles also require functional and methodological capabilities in testing and training.

 Required Skills and Experience:

You are an expert in one or more business processes and technology practices and are accountable for translating a business case into a detailed technical design.

Alternatively, you are responsible for operational and technical issues and translate technical blueprints into requirements and specifications.

You may also be responsible for integration testing and user acceptance testing. You act as a stream lead, guiding team members by experience.

You are seen as active member within technology communities.

 Qualification:

  • Minimum 5 years experience, Bachelor’s Degree.

Certification:

  • Should have SE or ERP/SAP Level 1 and seeking level 2.
  • Must have experience in Package Configuration.
  • Should be proficient in Business Analysis, Business Knowledge, Architecture Knowledge, Technical Solution Design and Vendor Management.
  • Should have baseline skills in Financial Analysis.

 Required Skills and Experience:

You are an expert in one or more business processes and technology practices and are accountable for translating a business case into a detailed technical design.

Alternatively, you are responsible for operational and technical issues and translate technical blueprints into requirements and specifications.

You may also be responsible for integration testing and user acceptance testing.

You act as a stream lead, guiding team members by experience.

You are seen as active member within technology communities.

Qualification:

Minimum 5 years experience, Bachelor’s Degree.

Must have experience in Package Configuration.

Should have baseline skills in Financial Analysis.

Required Skills and Experience:

You are an expert in one or more business processes and technology practices and are accountable for translating a business case into a detailed technical design.

Alternatively, you are responsible for operational and technical issues and translate technical blueprints into requirements and specifications.

You may also be responsible for integration testing and user acceptance testing.

You act as a stream lead, guiding team members by experience.

You are seen as active member within technology communities.

Qualification:

Minimum 5 years experience, Bachelor’s Degree.

Must have experience in Package Configuration.

Should have baseline skills in Financial Analysis.

About Capgemini

With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017.

A  global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion (about $13.8 billion USD at 2016 average rate).

Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness.

A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. Learn more about us at www.capgemini.com.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position.

Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed.

Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Responsibilities:

As part of the Capgemini Technology Services Group, this person will be responsible for the full systems lifecycle from requirements gathering through implementation of data analysis solutions.

This person will work closely with our clients and must demonstrate professional knowledge to ensure that the work products and deliverables are of the highest caliber to ensure client satisfaction.

This person will also apply subject matter expertise to identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies for each client.

Click the following link for more information on your rights as an Applicant: http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Apply now