Mobile Payments

Mobile and electronic payments are quickly gaining ground among both developed and emerging markets. Among developed countries, a well-established banking structure, high computer literacy and internet penetration combine to support e-payments growth. In emerging countries, the proliferation of mobile devices means m-payments are being adopted as an alternative to traditional banking services.

Today’s challenge

E-payments and M-payments are forecast to grow at a CAGR of 17.6% and 21.8% from 2015–2019E respectively according to World Payments Report 2017 from Capgemini and BNP Paribas. The year-on-year growth rate of e-payments is expected to slow down from 19.2% in 2016 to 15.3% in 2019 primarily due to the growing acceptance of m-payments and a shift of transaction volumes from e-payments to m-payments with the proliferation of mobile devices.

Capgemini’s solution

Capgemini can help your bank plan and execute the right strategy to take advantage of e- and m-payment trends. By combining consulting and technology experience with our domain expertise in payments and telecommunications, Capgemini can bring together the skills you need to chart a path forward. Our solutions include:

Expertise where it counts

Capgemini has supported multiple initiatives including:

  • Mobile payments potential for a consortium of three banks and MNO
  • Operating model design for a mobile money operator
  • Strategy and design of a national wallet for the national banking consortium
  • Secure cloud for an industry utility


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