{"id":1155398,"date":"2025-07-07T09:37:27","date_gmt":"2025-07-07T09:37:27","guid":{"rendered":"https:\/\/www.capgemini.com\/in-en\/?p=1155398&preview=true&preview_id=1155398"},"modified":"2026-01-22T07:44:45","modified_gmt":"2026-01-22T07:44:45","slug":"five-steps-to-widespread-digital-accessibility","status":"publish","type":"post","link":"https:\/\/www.capgemini.com\/in-en\/insights\/expert-perspectives\/five-steps-to-widespread-digital-accessibility\/","title":{"rendered":"Five steps to widespread digital accessibility"},"content":{"rendered":"\n

Five steps to widespread digital accessibility<\/h1><\/div><\/div><\/div><\/div>
\"Capgemini\"<\/div>
Laurie Bazelmans, Amish Desai<\/h5>
Jul 07, 2025<\/h5><\/div><\/div>
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Did you know that 94.8% of home pages still have accessibility failures? A recent WebAIM study shows that there\u2019s still lots of progress to be made.[1]<\/sup><\/a><\/h2>\n\n\n\n

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Whether you\u2019ve already started making changes to be more accessible or not, having an experienced partner guiding you every step of the way can make all the difference.<\/p>\n\n\n\n

In addition to helping with accessibility scans, an end-to-end partner can analyze the results, then implement the necessary changes \u2013 and even help design new products with accessibility already integrated from the start.<\/p>\n\n\n\n

Conversely, using different support agencies for the assessment, change management, build, and implementation will only create unnecessary gaps that will take more time and effort to bridge.<\/p>\n\n\n\n

Here\u2019s how Capgemini can support you with our five distinct and comprehensive services:<\/h3>\n\n\n\n

1. Conduct an accessibility audit and develop an action plan<\/strong>: Using tools and methodologies (like WCAG-EM),[2]<\/a><\/sup> we evaluate the current digital products and services and create a detailed report. Based on these results, we may outline the necessary changes, timelines, and responsible teams. The report can serve as proof that you\u2019re actively addressing issues and working toward being WCAG compliant.<\/p>\n\n\n\n

2. Implement changes and test and validate assets<\/strong>: By integrating features like screen reader compatibility and high-contrast visuals, we update websites, platforms, and mobile and desktop apps. Then, through user testing with people with disabilities, along with automated and manual reviews, we work toward creating the most accessible experience for the widest spectrum of users.<\/p>\n\n\n\n

3. Train teams<\/strong>: We provide training sessions to help your teams understand the importance of accessibility and equip them with the knowledge and tools to maintain it.<\/p>\n\n\n\n

4. Incorporate accessibility into business operations<\/strong>: We help integrate accessibility into your workflow and culture to promote a long-term commitment and adherence to creating better user experiences (UX).<\/p>\n\n\n\n

5. Monitor and maintain for future developments<\/strong>: Since digital accessibility is an ongoing process, we rely on periodic audits and updates to ensure your current and future services are inclusive.<\/p>\n\n\n\n

As an example, we recently worked with a major European railway company to create an online ticket shop accessible to people with sight disabilities. After carrying out a competitor analysis, we interpreted WCAG 2.1 standards for web and app development, then did extensive UX research in cooperation with the country\u2019s largest organization for the blind and partially sighted.<\/p>\n\n\n\n

As a result of our combined efforts, the newly created shop received a WCAG 2.1 AA rating. And the railway company now has a concrete strategy and tools to continue designing and developing with accessibility in mind. This prepares them to meet any future accessibility standards and changes in legislation.<\/p>\n\n\n\n

Turn accessibility challenges into opportunities<\/h3>\n\n\n\n

Navigating accessibility challenges can be daunting. But they also present opportunities for growth. By asking yourself some questions, you can better prepare your business for the ongoing commitment to creating inclusive digital experiences:<\/p>\n\n\n\n