{"id":1002116,"date":"2018-08-24T09:52:00","date_gmt":"2018-08-24T09:52:00","guid":{"rendered":"https:\/\/www.capgemini.com\/in-en\/?post_type=client-story&#038;p=1002116"},"modified":"2024-09-09T06:47:30","modified_gmt":"2024-09-09T06:47:30","slug":"radical-changes-to-performance-management-at-dwp-in-the-uk","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/in-en\/news\/client-stories\/radical-changes-to-performance-management-at-dwp-in-the-uk\/","title":{"rendered":"Radical Changes to Performance Management at DWP in the UK"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Client Stories<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Radical Changes to Performance Management at DWP in the UK<\/h1><\/div><div class=\"inner-row-insight download-btn\"><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\" id=\"introParaWrapper\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/in-en\/news\/client-stories\/radical-changes-to-performance-management-at-dwp-in-the-uk\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/in-en\/news\/client-stories\/radical-changes-to-performance-management-at-dwp-in-the-uk\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\"><em><strong><em>\u201cWe are at the vanguard of Whitehall in developing Departmental Strategic Objectives\u201d\u00a0<\/em><br>Jeremy Moore, Director, Planning and Performance Management, Department for Work and Pensions<\/strong><\/em><\/h2><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\" id=\"quoteWrapper\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p>**Watch Video Interview: <a href=\"https:\/\/www.uk.capgemini.com\/services\/consulting\/portillo_meets\/dwp\/\">Portillio Meets Series \u2013 The DWP<\/a>**<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-situation\">The Situation<\/h2>\n\n\n\n<p>HM Treasury developed a new performance framework, reducing the number of cross-governmental Public Service Agreement (PSA) targets and introducing Departmental Strategic Objectives (DSOs) for each Department. Unlike PSAs, the DSOs are designed to cover all aspects of a department\u2019s business and provide a comprehensive view of work being done by each Department.<\/p>\n\n\n\n<p>The new performance management approach offered the Department for Work and Pensions (DWP) a unique opportunity to redesign its planning and performance management, enabling the Department to link resources and activities to its key outputs and outcomes, and make decisions working in a more cross-departmental way.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-solution\">The Solution<\/h2>\n\n\n\n<p>Capgemini worked with DWP to define the performance management framework for each of its DSO\u2019s.<\/p>\n\n\n\n<p>This was conducted by DSO, and linked outputs to the activities and associated costs needed to deliver it. It has enabled more effective planning and resource allocation across DWP.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-result\">The Result<\/h2>\n\n\n\n<p>For DWP, the performance management frameworks highlighted a need to reassess how its business is managed and prompted proposals for the Department\u2019s Executive team. These recommended radical change to the management and reporting of performance, moving away from a focus on individual business units towards cross-departmental DSO delivery.<\/p>\n\n\n\n<p>As a result, DWP is one of the first Departments to produce a three year plan for SR07 (Government Spending Review: 2008 \u2013 2010) linking inputs to outcomes and putting DSOs at the heart of their decision making.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>\u201cWorking closely with DWP, Capgemini delivered a programme of change against tough timescales by capitalising on proven thought leadership in financial performance management as well as innovation in designing the approach to ensure sustainability of results.\u201d<br>Robin Vasudeva, Vice-President, Capgemini Consulting<\/strong><\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":103,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"{\"uuid\":\"3fe60ce4-2c13-416b-a388-e6868ef9eea8\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"9c74547f-e32d-4157-b8bc-8715c226ac44\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","client_logo_id":0,"client_logo_url":"","primary_term":"","featured_focal_points":""},"tags":[],"brand":[],"service":[],"industry":[],"partners":[],"country":[],"content-group":[],"class_list":["post-1002116","client-story","type-client-story","status-publish","hentry"],"yoast_head":"<!-- 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