Streamserve (Production Support) – 6 to 9 years – Hyderabad
The selected candidate is required to take on the production support role for a suite of Core Systems (Deposits, CIS, Statement, Cheque & Giro) supporting SG and Regional Countries
Key Accountabilities :
1) To perform daily health checks to ensure smoorth day-to-day operation of systems.
2) To perform scheduling, backup, recovery, capacity monitoring/planning, disaster recovery planning/execution, system performance monitoring and system reporting.
3) To perform problem investigation and work with delivery/vendor teams to closure.
4) To handle deployment activities for system changes and upgrades.
Job Duties & responsibilities :
The new hire will support a portfolio of applications in the Core systems (Deposits, CIS, Statements, Cheque & Giro) area.
1) Willing to provide 24X7 on-site or on-call support
2) Perform daily health check and monitoring of production system to ensure SLA is met.
3) Provide continuous monitoring and improvement of systems – job automation, performance tuning, capacity planning.
4) Review and inspect work products/deliverables by delivery teams & vendors/service providers.
5) Handle system patches/upgrades, scheduling and deployment activities for projects and releases.
6) Work with the delivery & vendor teams to provide timely resolution to production issues and tracking issues to closure.
Required Experience (Indicate nature and extent of work experience including minimum number of years required.)
He/She is expected to have the following relevant I/T experience :
I/T skills :
1) At least 5 years experience on applications support for both open systems & mainframe applications.
2) Familiar with Xcelerate/TBMS systems, StreamServe, WAS, C++, Oracle PL/SQL, MS SQL, Java, Apache Tomcat, AIX, Linux, COBOL2, CICS, EasytrievePlus, JCL, DB2, VSAM.
3) Past experience or relevant development experience using the above application packages/languages will be advantageous.
4) Hands-on experience in incident and problem management
- Production Support
- 6 to 9 Years