Experience with development and implementation of ServiceNow ITSM modules – Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.
• Strong communication, Strong presentation and writing skills.
• Willingness to stretch beyond office hours in case of priority issues.
• Should have learning ability for new technologies Implementation Process:
• Responsible for the Functional & technical specification and implementation of the Service Now Requirements
• Provide expertise on all technical questions related to development on of Service Now
• Develops the technical solutions, implements them and performs the component integration tests
• Understand the business needs and the needs to standardize processes, and build this into the design.
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs – all scripted aspects of the ServiceNow system
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
• Custom UI Changes with usage of Web Technologies such- DOM,HTML
• Advanced experience with ServiceNow implementations.
• Experience with extending the ServiceNow schema to custom applications
Exp: 4 to 6 years
Job location : Mumbai