Service Delievery Manager – 9 to 12 years – Bangalore
Job Title:- Service Delivery Manager
Experience:- 9 to 12 years
Job Location:- Bangalore
• Thorough understanding of the supported technologies – OS (Linux), Weblogic, Pega Platform.
• Should be able to guide the team with Log analysis and troubleshooting.
• Excellent Communications skills (Spoken and Written English).
• Effective People Management and Excellent Interpersonal skills (Min 5 yrs. of prior exposure to people management).
• Negotiation and Customer Management skills. Need to handle clients with multiple locations.
• Willingness to accommodate a wide variety of tasks and duties, flexibility to work requirements.
• A collaborative management style.
• Persuasive with details and facts.
• ITSM Service Life Cycle trained.
• High comfort level working in a diverse environment.
• Ability to challenge and debate issues of importance to the organization.
• Contribute proactively to new service development.
Contact Person:- Nitika Pandita