Short Description


Senior Associate – Tech Support – Mumbai 






Any graduate




Job Responsibilities


Should have 2.5- 5years of experience in

·         Technical Support, service desk operation, Incident management, Project Co-ordination.

·         ITIL, SLA, Network monitoring, AMC, Roster making, call co-ordination, customer service.

·         Voice support, Helpdesk, Application support.

·         Basics of knowledge Networks i.e. LAN, WAN, MAN & Problem management, Ticketing, Asset Management.


   Should be flexible working in shifts




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