The position will be responsible for planning, building, and running of the following Office 365 services and technologies:
• Office Suite (Word, Excel, PowerPoint, Outlook, OneNote, and Access)
• Exchange Online (email, calendar, tasks)
• SharePoint Online (web portal for collaboration)
• Yammer (enterprise social networking)
• OneDrive for Business (cloud file storage)
• Skype for Business (conversations, online meetings, and conference calls for business)
• Planner (project management)
• Power BI (business intelligence)
• Delve (social document discovery)
• Video (a private video library)
• Sway (a tool for creating reports, presentations and newsletters)
2. Responsible for collaborating on and setting cloud vision; providing thought leadership in cloud architecture and cloud services to meet business objectives for cloud solutions
3. Consulting with internal IT and business segment leaders as a cloud technology evangelist around Microsoft Azure
4. Designing technical architecture for cloud solutions that meet the needs for scalability, reliability, and performance
5. Deploying cloud solutions and technologies across a range of functional solutions
6. Identifying new cloud technologies and platforms to help solve technical challenges or limitations in the existing cloud technology platforms.
7. Knowledge and proficiency in the following Microsoft server technologies:
• Active Directory Domain Services (AD DS)
• Active Directory Federation Services (AD FS) 2.0
• Azure Active Directory Sync (AAD Sync)
• Exchange Server 2013/2010
• DNS and related technologies
• Windows PowerShell
8. Knowledge and proficiency in the following Microsoft client technologies:
• Microsoft Office 2010 and Microsoft Office 2007
• Windows Internet Explorer and other browser technologies
• Windows 2008 / 2012 Operating Systems
• ActiveSync/Mobile Devices and mobility
9. Knowledge of the customer network topology:
• Active Directory sites, trusts, and topology
• Wide-area connectivity: on-premises networks and equipment
• Wide-area connectivity: Internet bandwidth and latency
• Firewall technologies
• SSL certificates
10. Knowledge of legacy messaging systems is desired, including the following and others:
• POP3/IMAP4/SMTP-based mail systems
• Microsoft Lync / Skype for Business server experience is a plus
• EMS (Enterprise Mobility Suite) knowledge is a plus
• System Center (SCCM) knowledge is a plus
11. The candidate must possess excellent technical knowledge, leadership skill, project management, operational focus, and communication skills.
12. Interact with the client and build a positive rapport to ensure coordination and communication between client and contract staff is seamless
13. To develop methods and procedures for day to day tasks
14. To undertake complex problem solving and to provide assistance to colleagues and internal customers ensuring that they are dealt with in a pleasant, professional and timely manner.
15. A successful candidate will have proven experience in working in a highly complex, global environment with coordination across teams and regions to build activities such as pilots and production deployments, and run activities (day to day operations) adhering to ITIL principals.
16. The candidate must be able to work with IT and business staff, Executive level personnel, able to solve their technical issues in a very efficient way.

1. 6+ years’ experience in managing Server OS operations function
2. 2+ years’ experience in Office 365 technologies
3. 2+ years’ experience in Microsoft Azure
4. Management and experience administering Microsoft Windows environment including Group Policies, advanced configuration, email gateways, and PowerShell scripting
5. Knowledge and experience of Windows server monitoring tools
6. Ability to provide expert technical advice, guidance and recommendations to management and technical specialists on critical Windows software updates and vulnerability issues; recommend mitigation strategies; ensure coordination and collaboration on upgrade activities; successfully implement hardening on the server infrastructure in appropriate server roles
7. Knowledge of Active Directory design, AD replication, DNS, and DHCP
8. Expert working knowledge of implementation, configuration, and administration of Azure
9. Ability to effectively communicate both verbally and written with management and technical specialist; to plan, organize and manage tasks on time with minimal supervision; must have ability to communicate fluently in the English Language, in both written and verbal communication
10. The ability to work nights and/or weekends if conditions warrant
11. Excellent customer service skills and the ability to effectively interact and communicate with end users
12. Maintain knowledge of current industry best practices and implement proper solutions were practical.
13. Contribute to the development of standards, policies and procedures and adhere to IT standards, policies and procedures.
14. Bachelor degree in computer related field
15. Certification –
a. Microsoft Certified Solutions Expert (MCSE)
b. Implementing Microsoft Azure Infrastructure Solutions (70-533)


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