Short Description


Job Responsibilities

•    Responsible for transaction processing and meeting the daily required productivity target

•    Indexing and processing Non PO Invoice, debit memo, credit memo, check request

•    Responsible for ensuring an error free process with 100% accuracy & TAT

•    Timely & accurate completion of Indexing based on language, location & process

•    Timely & accurate processing of Non PO invoices in Great Plains by applying the process rules & exceptions

•    Investigate on invoice discrepancies and follow up with Suppliers/Clients/Vendor Master/Procurement based on the issue

•    Record & manage any invoice exception including escalation as appropriate

•    Proactive queue management, ensuring no aged items pending for processing or aged invoice pending for discrepancy resolution/ approval           

•    Ensure timely payment to supplier

•    Request & follow up with clients on any invoice related changes/ addition in the database

•    Meet the productivity target & SLA with zero errors

•    Query management-Respond & resolve-Client and supplier queries through email

•    Perform Manual audit on the transactions processed

•    Generate payment proposal, review and follow up for approval

•    Initiate Stop/Void/re-issue Payment process

•    Daily/weekly/Monthly reporting to management & Clients

•    Exercise the process controls placed and identify deviations if any and report to TL

•    Documentation of process details & exceptions

•    Compliance to policies/procedures/SOX

•    Understand payments process.

•    Payment proposal process and functions – Check void and reissuance process.

•    Creation of payment parameter and proposal

•    Duplicate payment check

•    Work on return payments

•    The role holder must comply with all the Quality Management System (QMS), Business Continuity Management System (BCMS) and Information Security Management System (ISMS) requirements and guidelines of the organization

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