- Responsible for reviewing the JE’s, reconciliations.
- Should be able to work independently and with less supervision
- Responsible for meeting the SLA’s and client requirements
- Responsible for making right decisions at right time in terms of people, process and technology.
- SPOC to customers for GL and contract management team.
- Responsible for preparing the MRM deck and SLA metric reports.
- Process expert in R2R with knowledge on continuous improvement initiatives.
- Should work towards organizational objective in terms of increasing the profit margin for the team
- No surprise framework should be adhered. Let the management know on any foreseeing issues and escalations.
- Closely involve in month-end close for FA , GL and make sure the team achieves the SLA and get positive feedback from Clients
- Should have experience in handling small team of R2R
- Should be willing to work in shift and flexible to extend the work hours/weekend working during month end
- Very good communication skills
- Prior Experience in SAP