Cisco Engineer – 4 to 6 yrs – Hyderabad Location
Job Title- Cisco Engineer(Network)
Exp- 4 to 6 yrs
JD – Network Support;
Technical expertise on routing protocols OSPF, BGP and switching (VLAN, Trunking, Dot1x, various flavors of STP)
Hands on experience for network troubleshooting in LAN and WAN environment.
Strong Technical expertise the following specialties:
Cisco Routers (OSPF, BGP)
Cisco Switchs (L2, L3, STP, VTP, VSS Nexus, Port channel, Port security)
Cisco Wireless Device will be a plus
Csico ASA Security devices
Knowledge on change management/ITSM processes
Manage and Support Cisco LAn abd MPLS backbone spanning across India and globe
Engineers who have a passion and understanding for providing outstanding customer service.
This person will be part of a L2 network team who are responsible for handling network / security support, problem management, managing network performance and proactively identifying issues before they become customer affecting.
Support the operations of advanced IP network / security services and take escalations from Level 1 and Level 2 engineers.
Working experience in a fast paced Network Operation environment
Experience in Remote troubleshooting and diagnosis of network connectivity issues
Working with a variety of customers and vendors (some technical some non-technical)
Must be able to communicate technical jargon to non-technical people
Perform complex changes on the Network and Security devices
Work with Hardware / Software Vendors to resolve problems
Manage daily work distribution for Global Operations Center
Contact Person- Nausheen Naaz