Change Manager 2

Short Description

Job opening for Change Manager role for Mumbai and Bangalore Location

Interview Location: Mumbai and Bangalore

Interview Date: 12th Jan 2019

Level: B1/B2/C1




Any Graduate

ITIL Certified will be preferred

Job Responsibilities

Primary Skill: Change Management
Drive actions that increase the percentage of changes that are implemented correctly first time
Ensure that change implementation risk is understood and mitigated to increase the likelihood of successful implementation at first attempt
Ensure that all changes are managed as planned within the timescales agreed with the change requester
Escalate any changes which are damaging the quality of the Capgemini Outsourcing NA service
Ensure all changes comply with internal Capgemini controls and customerregulatory controls
Ensure agreed Request for Change RFC are entered correctly in the Change Control System
Organize Change Advisory Board Meetings CAB, ensure agenda and papers are issued to participants in good time
Review, monitor and communicate the progrss and final outcome of changes to all relevant parties
Ensure a backout plan is in evidence and has been considered within the overall implementation plan to minimize imnpact to service availability
Ensure configuration items CI are liked to the change
Ensure that full approval is granted prior to implementing changes
Ensure change related documentation is completed and updated
Ensure Capgemini global process for Change Management is utilized.
CustomerSupplier Relationship
Drive actions that minimize disruption to our customers environments due to changes
Keep costs of change activities down
Establish credibility with the client, delivery teams and 3rd party suppliers
Understand the clients business and the impact of changes you manage on their environment.
Service Excellence
Prioritizing of own work to meet internalexternal deadlines
Problem identification and resolution analysis.

Job Location and Interview Location: Mumbai and Bangalore

Level Wise Opening:


4-6yrs-Mumbai & Bang -B2



Contact Person: Priyanka Mathkar



Posted on:

January 9, 2019

Experience level:

Experienced (non-manager)

Education level:

Bachelor's degree or equivalent

Contract type:




Business units:

Cloud Infrastructure Services


Infrastructure Services


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