Change Manager_4years to 6years-Mumbai

Short Description

We are looking to hire Major Incident Manager with 4 -6Years for Mumbai Location

Experience required: 4years to 6years

Job Location: Mumbai

 

 

Qualifications

Any graduate

Job Responsibilities

Primary Skills: Major Incident Manager

JD: Assess business impact and urgency, declare major incident and trigger business continuity procedures or disaster recovery as applicable 
Manage and oversee service restoration or impact reduction implementation of workarounds 
Ensure timely Service Provider engagement crosstower, external, etc. 
Provide endtoend outage and business communications 
Acts as escalation point for Service Providers where resolution ownership is disputed 
Provides guidance and assistance to Service Providers to ensure a globally consistent approach to Major Incident Management Process 

Location: Mumbai

Contac Person: Priyanka Mathkar

Ref:

326811

Posted on:

September 8, 2019

Experience level:

Experienced (non-manager)

Education level:

Bachelor's degree or equivalent

Contract type:

Permanent

Location:

Mumbai

Business units:

Cloud Infrastructure Services

Department:

Infrastructure Services

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