Amazon Connect SME | 4 to 6 years | Bengaluru & Hyderabad

Job Description

  • 3 to 6 years of experience in IVR Call Flow telephony and Speech Recognition
  • Ability to design call flows from requirement documentation and workshops
  • Expert knowledge of 1 or more IVR development environment
  • Hands on experience with nodejs python
  • Working knowledge of telephony technologies including call routing SMS VOIP
  • Understanding of APIs and web services
  • Working Knowledge of AWS services like Lambda S3 Kenesis DynamoDb
  • Hand on experience in AWS Lex integration with AWS Connect
  • Experience in working in Agile methodology

Primary Skills

  • Experience in AWS Lex integration with AWS Connect
  • Experience in AWS services like Lambda OR Kenesis OR DynamoDb

Secondary Skills

  • API & Webservices



Posted on:

August 11, 2021

Experience level:


Contract type:




Business units:

Cloud Infrastructure Services


Infrastructure & Service Integration