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The Future of the Commercial Vehicle Ecosystem

New IDC study and papers sponsored by Capgemini

Over the past decade, the commercial vehicle sector has experienced tremendous changes across megatrends such as digitalization, connected, electrification, autonomous, and sustainability. On top of all that, the pandemic and subsequent geopolitical events have now contributed to major supply chain disruptions, skills shortages, and cost escalation, among other issues.

Against this turbulent background, commercial vehicle OEMs are urgently seeking ways to meet their customers’ expectations about the next generation of trucks.

Read the in-depth study now

To help its clients identify winning strategies, Capgemini has sponsored a new IDC study into how commercial vehicles will evolve in the future, especially with respect to the key areas of digitalization, connected, electrification, autonomous, and sustainability.

Senior leaders from major commercial vehicle OEMs were interviewed in depth, and 150+ senior decision-makers from transportation companies in Europe were surveyed in an exercise conducted by IDC and sponsored by Capgemini.

The resultant thought leadership is now available to download in the form of two papers:

  • An IDC InfoBrief highlighting the results of the survey of transportation companies.
  • An IDC Industry Spotlight focusing on the interviews with OEMs.

Both papers also compare OEM leaders’ views with those of their counterparts within transportation companies, highlighting similarities and differences.

Among other conclusions, the study suggests that:

  • OEMs must master the convergence of three big shifts in truck platforms – connected, autonomous, and electric. Already, more than 50% of transportation companies participating in the study plan to buy or operate connected-autonomous-electric trucks.
  • The top three truck purchasing criteria for European transportation companies are total cost of ownership (TCO – mentioned by 44% of participants), truck performance and features (34%), and OEM-provided services such as predictive maintenance (25%).
  • Truck OEMs need to become their customers’ trusted partners, delivering value for money throughout the vehicle lifecycle.

“The transport industry ecosystem is growing more complex, with new types of player getting involved. More specifically, truck OEMs’ relationship with their clients is changing. Instead of focusing on building trucks, these OEMs are increasingly offering transportation companies a whole range of services within totally new business models. It’s vital that different ecosystem players’ views of the future are aligned, and that alignment is what’s being investigated here.”

Markus Scherbaum, Head of Commercial Vehicles Acceleration Hub, Capgemini

Capgemini and commercial vehicles

Capgemini partners with companies to transform and manage their business by harnessing the power of IT and engineering.

Capgemini’s Commercial Vehicles Acceleration Hub (CVAH) unites business and technology expertise from all over Capgemini Group to offer tailored services for the new sustainable transportation ecosystem. CVAH also brings together OEMs, suppliers, logistics companies, energy & infrastructure providers, and technology startups with Capgemini itself to jointly build the future of the commercial vehicles sector.

Meet our experts

Klaus Feldmann

CTO for Automotive Sustainability and e-Mobility, Capgemini Engineering
Klaus Feldmann is the Chief Technical Officer of our sustainability & e-Mobility Offers and Solutions for the Automotive industry supporting our customers in their path to carbon neutrality across their products and footprints and service to fight against climate change and contribute to a decarbonized economy.

Dr. Philipp Haaf

Head of e-Mobility Solutions and Smart Mobility Connect Lead, Capgemini Invent
As the Head of Electric Mobility at Capgemini Invent, Philipp Haaf is an acknowledged thought leader in electric mobility. He draws on 11 years’ experience in this rapidly changing area to help automotive OEMs and suppliers seize what he describes as the infinite opportunities of digital transformation.

    For more information on how to engage with our Commercial Vehicles Acceleration Hub please contact us:

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