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Welcome to Capgemini’s TechnoVision 2017. This edition marks the 10th anniversary of the TechnoVision series and the main theme is “parallel digital realities”: the need for organizations to meticulously mirror the capabilities of the digital outside world.
A Capgemini study of nearly 1,000 organizations implementing Artificial Intelligence highlights the growth opportunity of AI and counters fears that AI will cause massive job losses in the short term.
When transformation is top of the agenda — and there’s a drive to improve efficiency and customer service — attention inevitably turns to how much the business is automating. But is automation really the silver bullet for optimizing your business and IT?