Focus on growth on CX offers in NA which includes Pega, Odigo, Customer Journey transformation Building Pega Practices for NA and LATAM Pre-sales, sales, operations and growth Stewardship for developing people at all levels and help them grow BPM and CRM Transformation in Financial Services.
Delivery of large scale multiyear BPM program globally. Project and Program Management. Established thought leader in the Pega BPM space. Enterprise architecture and transformation strategy.