Fast Digital 4 Discrete Industries—zoom in to Customer 360

There comes a time when organizations may find themselves inundated with too much inaccurate information. This is particularly frustrating when it’s tied to an emergency order or when trying to get a piece of equipment back online—both for the organization and its customers. Yet this could be prevented through a single, responsive, and easy-to-navigate portal where orders, contract information, service requests, and assets can be viewed.

I recently presented on a webinar covering the topic of “Fast Digital 4 Discrete Industries,” discussing how SAP Hybris Solutions can make a real difference to organizations facing these challenges.

SAP Hybris Solutions helps clients in the discrete manufacturing industries manage their digital transformation. It is an all-round platform for multi-channel commerce which has a host of market-leading functionalities. By leveraging this solution, organizations can experience seamless business functions such as; commerce, marketing, sales, service, and revenue. In Addition, Capgemini’s latest innovation around Seamless Commerce and Conversational Commerce combines SAP Hybris open architecture and solutions for B2B and B2C.

Despite that, there are many additional benefits that SAP Hybris has to offer:

• Cost reductions through simplification and standardization through faster time to market
• Increased productivity through better integration
• Increased customer satisfaction and higher usability index.

It’s sometimes hard to know where to start, so we invite organizations to be part of a bespoke Digital Day, where we collaborate with them to help explore new ideas and use cases to achieve their desired state—whatever that is for them.

Capgemini helps clients make rapid progress in understanding what they really need, and then looking at how they might get from A to B—wherever B might be. No two clients are the same, and the knowledge and wealth of experience that the Capgemini team brings helps our clients to know that what their plan becomes is the right one for them.