Capgemini OutPerform

Capgemini Retail & Consumer Products OutPerform

Lewis, Dominic

Capgemini Retail & Consumer Products OutPerform, helps retailers and CPG businesses on their journey to insights-driven decisioning.

Consumer Products & Retail

Collaborative retail predictions for 2019

Each year, the National Retail Federation (NRF) conference attracts some of the biggest consumer products and retail brands to New York for a week of ideation and interaction while discussing the biggest trends affecting retail today.

Innovation in Retail | AI creates a rich, hyper-personalized shopping experience

Today, online retailers are better able to offer personalized products and offers using data analytics and artificial intelligence. Algorithms are a very suitable way to create a rich, hyper-personalized shopping experience

Customer Experience

The curse of miscommunication in customer service

Last week, a relative of mine celebrated their fourth wedding anniversary and I had arranged for some flowers to be delivered as a gift.


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