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Many businesses face seemingly unresolvable skills shortages. Deepening misalignment between the labour market and skills’ requirements, combined with a prolonged amount of time to train employees to a satisfactory level of proficiency, means that many businesses are constantly struggling to maintain a baseline level of skills competency.
As the traditional boundaries within the C-suite change, how does the boardroom, and specifically the CFO, focus on the transformation required to introduce new business models and create more intimate, intelligent relationships with its end consumers?