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Many businesses face seemingly unresolvable skills shortages. Deepening misalignment between the labour market and skills’ requirements, combined with a prolonged amount of time to train employees to a satisfactory level of proficiency, means that many businesses are constantly struggling to maintain a baseline level of skills competency.
Conversational commerce is an unparalleled opportunity for brands to build highly valuable and valued personal relationships with consumers and use this new-found intimacy to drive brand preference and affiliation.
The maturation of deep learning and neural networks are a couple of the more important breakthroughs in the field of artificial intelligence.