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Consumers live in a 24/7 globally connected digital world, and because of it, companies that were quick to embrace digital disruption are the ones that now are building more meaningful brand-based relationships with their customers.
Social media is a two-edged sword. It helps brands reach their targets in a more organic way, and it helps customers wield wider influence.
We are on the cusp of truly remarkable changes in the way we think of healthcare and how we deliver healthcare. Artificial Intelligence will be a key enabler for both the transformation and the disruption of the healthcare ecosystem.