Conversational Commerce

applied innovation

Personalize retail with AI and robotics for spot-on recommendations

Watson, William

Capgemini premiers DEXTR, our latest Smart Digital Store innovation, at NRF 2019. Using HP and Intel devices, DEXTR combines artificial intelligence, personalization and robotics to create an immersive retail experience

How are virtual assistants affecting the customer experience?

AI-powered virtual assistant technology is still evolving. One possible future application, according to another leader, comes from researching how smart devices can assist people with physical or cognitive impairments

crm

Digital Customer Experience

We make the connections that make a difference. Because extraordinary connections deliver extraordinary results.

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