{"id":706138,"date":"2026-01-14T06:05:00","date_gmt":"2026-01-14T06:05:00","guid":{"rendered":"https:\/\/www.capgemini.com\/gb-en\/?post_type=research-and-insight&#038;p=706138"},"modified":"2026-01-22T07:41:34","modified_gmt":"2026-01-22T07:41:34","slug":"financial-services-top-trends-2026","status":"publish","type":"research-and-insight","link":"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/financial-services-top-trends-2026\/","title":{"rendered":"Financial services top trends 2026"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/12\/Webpage-Banner-2880x1800-1.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/12\/Webpage-Banner-2880x1800-1.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/12\/Webpage-Banner-2880x1800-1.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/12\/Webpage-Banner-2880x1800-1.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/12\/Webpage-Banner-2880x1800-1.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/12\/Webpage-Banner-2880x1800-1.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/12\/Webpage-Banner-2880x1800-1.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/12\/Webpage-Banner-2880x1800-1.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/12\/Webpage-Banner-2880x1800-1.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:45% 20%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Customer first<\/span><\/div><\/div><div class=\"brandInfo\"><div class=\"brandLogo\"><img decoding=\"async\" loading=\"lazy\" src=\"\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute-white.svg\" alt=\"capgemini-research-institute\" class=\"dark\"\/><img decoding=\"async\" loading=\"lazy\" src=\"\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute.svg\" alt=\"capgemini-research-institute\" class=\"light\"\/><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\"><br>Capgemini financial services top trends 2026<\/h1><\/div><h2 class=\"reasearchInsightTitle\">Key priorities to help you drive growth and stay ahead in the coming year<\/h2><div class=\"inner-row-insight download-btn\"><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/?post_type=research-and-insight&amp;p=835951\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.capgemini.com\/?post_type=research-and-insight&amp;p=835951&amp;text=World%20Payments%20Report%202022\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/?post_type=research-and-insight&amp;p=835951&amp;text=World%20Payments%20Report%202022\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<h2 class=\"wp-block-heading\" id=\"h-capgemini-financial-services-top-trends-2026\">Capgemini financial services top trends 2026<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Transformation is the name of the game across the financial services industry, as change continues to define the competitive landscape. Our latest research sets out the three core themes driving the future of financial services:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Distribution and customer engagement:<\/strong>&nbsp;transforming distribution and customer experience for a new generation, focusing on seamless interactions and creating value through products and services. <\/li>\n\n\n\n<li><strong>Operational efficiency:<\/strong>&nbsp;revamping processes, teams, solutions, and operations to run businesses in a more efficient, agile way, so firms can optimise the cost of doing business.<\/li>\n\n\n\n<li><strong>Technological innovation:<\/strong>&nbsp;leveraging cutting-edge solutions&nbsp;to deliver security, novelty, and a diverse range of products.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These themes don\u2019t just inform the industry\u2019s response to today\u2019s challenges \u2013 they offer new ways for financial services firms to set themselves up for success.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At a time when customers, investors, and regulators all want more \u2013 and unlocking growth is paramount \u2013 reliable information is crucial. With that in mind, each edition provides a comprehensive overview of the top 10 trends shaping the future of banking and insurance, with insights and real-world examples of how to stay competitive.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stay ahead of the digital curve. Download our Top Trends 2026 for banking and insurance today.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Financial services top trends 2026<\/p>\n","protected":false},"author":12418,"featured_media":706139,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"{\"uuid\":\"fa7ff471-f4ca-4e52-9773-fa16c27d87dc\",\"blogId\":\"1\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/\",\"postLink\":\"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/financial-services-top-trends-2026\/\",\"postId\":1179072,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false,\"hreflang\":\"\",\"link\":\"\"}","cg_seo_hreflang_x_default_relation":"","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":true,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"","related_resource_id":0,"related_resource_size":"","related_resource_type":"","cg_author":0,"_yoast_wpseo_primary_theme":349,"primary_term":"Customer first","featured_focal_points":""},"tags":[],"research-and-insight-type":[348],"theme":[428,389,407,349],"brand":[513],"service":[192],"industry":[363,625,70],"partners":[],"content-group":[],"class_list":["post-706138","research-and-insight","type-research-and-insight","status-publish","has-post-thumbnail","hentry","research-and-insight-type-report","theme-business-operations","theme-customer-first","theme-digital-transformation","theme-innovation","brand-capgemini-research-institute","service-customer-experience","industry-banking-capital-markets","industry-financial-services","industry-insurance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - 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